Rafael Morales-Velez
Yakima,WA
Summary
Dynamic and detail-oriented professional with experience at Central Washington University, excelling in customer communication and organizational skills. Proven ability to resolve issues effectively while maintaining safety compliance. Adept at multitasking and preparing presentations, contributing to team success and enhancing operational efficiency.
Overview
3
3
years of professional experience
Work History
Office Assistant
Central Washington University Student Support
Ellensburg, WA
09.2024 - Current
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Copied, sorted and filed records of office activities and business transactions.
- Coordinated travel arrangements for staff, including flight and hotel bookings.
- Assisted with preparing and editing company correspondence and presentations.
- Answered phone calls and directed them to appropriate personnel.
Custodial Worker
Central Washington University
Ellensburg, WA
06.2024 - 09.2024
- Checked security of building after closing, ensuring that all doors are locked and lights are off.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Swept, mopped and vacuumed floors; dusted furniture; emptied wastebaskets and recycling bins.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Crew Member
McDonald's
Yakima, WA
09.2022 - 08.2023
- Adhered to health department regulations regarding food handling procedures.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Presented orders to guests within anticipated service times.
- Stocked shelves and cases with new or transferred items.
- Maintained an organized work area to ensure efficient operations.
Education
High School Diploma -
A.C. Davis High School
Yakima06-2023
Skills
- Attention to detail
- Organizational skills
- Team collaboration
- Problem resolution
- Customer communication
- Presentation preparation
- Safety compliance
- Time management
- Multitasking Abilities
Timeline
Office Assistant
Central Washington University Student Support
09.2024 - Current
Custodial Worker
Central Washington University
06.2024 - 09.2024
Crew Member
McDonald's
09.2022 - 08.2023
High School Diploma -
A.C. Davis High School
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