Rafael Roman
Seattle,WA
Summary
Organized and motivated professional with strong time management and organizational skills. Eager to contribute to company growth while enhancing abilities in diverse settings. Quick learner with a proven ability to adapt to new environments and effectively apply new knowledge. Committed to continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
Work History
PSE Clerk
USPS
Federal Way, WA
12.2023 - Current
- Operated mail processing equipment and manually sorted mail.
- Maintained accurate records of all incoming and outgoing mail items.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Responded quickly to inquiries from customers regarding postal services offered by the post office.
PSE Clerk
USPS
Mercer Island, WA
03.2022 - 12.2023
- Operated mail processing equipment and manually sorted mail.
- Maintained accurate records of all incoming and outgoing mail items.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Responded quickly to inquiries from customers regarding postal services offered by the post office.
Dispatcher
G2 Secured Staff
SeaTac, WA
07.2015 - 03.2022
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Provided timely updates to customers regarding their orders or requests.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
Education
High School Diploma -
KA'U HIGH AND PAHALA ELEMENTARY SCHOOL
Pāhala, HI06-1998
Some College (No Degree) -
Seattle Central Community College
Seattle, WASkills
- Attention to detail
- Adaptability in fast-paced environment
- Food safety regulations
- Customer service excellence
- Team collaboration
Timeline
PSE Clerk
USPS
12.2023 - Current
PSE Clerk
USPS
03.2022 - 12.2023
Dispatcher
G2 Secured Staff
07.2015 - 03.2022
High School Diploma -
KA'U HIGH AND PAHALA ELEMENTARY SCHOOL
Some College (No Degree) -
Seattle Central Community College
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