Summary
Overview
Work History
Education
Skills
Languages
Timeline

Rafaela Parson

Overland Park ,KS

Summary

Versatile and results-oriented professional with a background at Sindicarnes, adept in file management and fostering customer relations. Excelled in maintaining confidentiality and streamlining office operations, demonstrating exceptional organizational skills and reliability. Proven track record in enhancing communication and improving document organization, leveraging Microsoft Office proficiency and a collaborative approach to support business objectives.

Overview

7
7
years of professional experience

Work History

Executive Secretary

Sindicarnes
09.2017 - 12.2021
  • Handled confidential information in professional manner.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.

Administrative Assistant

Brazilian Association of Chevrolet Dealers
02.2015 - 01.2017
  • Answered phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Education

High School - Social Studies, Math, English Language Arts, And S

GED Testing Service, Online

Bachelor Of Technology - BTech - Executive Assistant, Executive Secretary

Uninove, São Paulo, Brazil
12.2017

This are some skills learned at my 2 years studying executive secretariat: Organizational Behavior, Hospitality and Travel Management, Planning and Organization of Events, Office Administration, Communication and Expression, Quality of Life at Work, Presentation Techniques, Cultural Diversity, Executive Advisory Techniques and Interpersonal Relations, Ceremonial, Protocol and Etiquette, Instrumental Spanish, File and Document Management, Team Management and Leadership, People Management.

High School - Social Studies, Math, English Language Arts, And S

E E Prof. Sebastião De Oliveira Gusmão, São Paulo, Brazil
12.2015

Skills

  • Time management expertise
  • Advanced multitasking
  • File Management
  • Guest Relations
  • Travel Arrangements
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Organizational Skills
  • Team Collaboration
  • Customer and client relations
  • Document and File Management
  • Microsoft Office
  • Scheduling and calendar management

Languages

Portuguese
Native or Bilingual

Timeline

Executive Secretary - Sindicarnes
09.2017 - 12.2021
Administrative Assistant - Brazilian Association of Chevrolet Dealers
02.2015 - 01.2017
GED Testing Service - High School , Social Studies, Math, English Language Arts, And S
Uninove - Bachelor Of Technology - BTech, Executive Assistant, Executive Secretary
E E Prof. Sebastião De Oliveira Gusmão - High School , Social Studies, Math, English Language Arts, And S

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Rafaela Parson