Overview
Work History
Education
Skills
Timeline
Generic

RAFAEL ANTONIO MORENO Immediate MERCADO availability

Orlando,FL

Overview

34
34
years of professional experience

Work History

Senior SAP analyst

PDVSA
01.2003 - 01.2014
  • Facilities and equipment maintenance module
  • Technical support, software analysis
  • Control and monitoring of incidents, new requirements and opportunities
  • SIPROYCA
  • Programming and training in software handling for premises in different sectors of the economy

customer service

01.1999 - 01.2002
  • Market analysis, inventory management, and general administration
  • Handling of delivery notes, billing and after-sales service
  • Customer loyalty

PDVSA/INTESA – Informática, Tecnología y Negocios, S.A
01.1979 - 01.1999
  • Development and maintenance of applications ( Finance, payroll, materials and equipment inventory)
  • Team work under pressure
  • Maintenance of mainframe financial applications (COBOL, IDMS)
  • SENETEC – Own business selling office supplies

Education

Bachelor's Degree - Systems Engineer

ULA
1978

Skills

  • Development of retail and wholesale sales plans for software and computer equipment
  • Customer service, account management to optimize customer loyalty
  • Analysis of billing, collection and administrative reports
  • Monitoring of production controls and analysis of employee performance indicators
  • System analyst and programmer
  • Electrical Installation
  • Technical Writing
  • Product development
  • Technical Analysis
  • Written Communication

Timeline

Senior SAP analyst

PDVSA
01.2003 - 01.2014

customer service

01.1999 - 01.2002

PDVSA/INTESA – Informática, Tecnología y Negocios, S.A
01.1979 - 01.1999

Bachelor's Degree - Systems Engineer

ULA
RAFAEL ANTONIO MORENO Immediate MERCADO availability