RAFAELLA LOPES TANZILLO
Boynton Beach
Summary
Client Coordinator Project Manager Highly motivated and friendly professional with a passion for technology, project coordination, and client service. Known for strong organizational skills, fast learning, and the ability to thrive in high-pressure environments. Proven track record in sales, management, and project leadership within the solar and construction industries. Adept at coordinating complex tasks, communicating with stakeholders, and optimizing workflows. Originally pursued studies in biology at Palm Beach State College but paused academic pursuits to support family during the pandemic.
Overview
8
8
years of professional experience
Work History
Client Coordinator
Dots Construction
01.2024 - Current
- Previously managed projects directly with vendors, overseeing construction work and assisting them with all on-site needs
- Promoted from Project Manager to Client Coordinator based on performance and leadership
- Manage client communications, transcribe and prepare project proposals
- Handle permit applications and follow-ups with city departments
- Support job-site operations, timelines, and compliance with construction standards
- Create and send invoices, process and record payments using QuickBooks Online and Hubspot
Project Manager
Best Solar
01.2023 - 01.2024
- Played a key role in resolving partner company crises through active scheduling and coordination
- Managed on-site surveys, inspections, and field operations
- Interfaced with building departments to resolve issues and ensure project completion
Project Manager
All Pro Solar (APS)
01.2022 - 01.2023
- Oversaw residential and commercial solar installation projects
- Developed a passion for process improvement and stakeholder communication
- Coordinated with teams and departments to keep schedules and budgets on track
- Note: Company no longer in operation
Kiosk Manager
3d Innovation - Town Center at Boca Raton
01.2018 - 01.2021
- Rapidly promoted to manager role after one year
- Independently managed kiosk operations during the pandemic
- Maintained inventory, supervised staff, and ensured customer satisfaction
- Performed commission-based sales, consistently meeting and exceeding targets
Education
Biology Studies
Palm Beach State College
Lake Worth, FLAICE Diploma - Advanced International Certificate of Education - undefined
Cambridge International
Skills
- CRM
- Google Workspace
- Microsoft Office
- Gmail
- QuickBooks Online: Create and manage bills, reconcile transactions, generate and send invoices, record and receive payments
- HubSpot CRM: Manage client database, create and send proposals and invoices, track sales pipelines and project communication
Accomplishments
- Permit Efficiency Improvement - Reduced permit processing times by 15% through efficient follow-ups.
- Project Completion Enhancement - Enhanced project completion rates by 20% compared to previous year.
- Rapid Promotion Success - Promoted to manager in one year, increasing sales by 50%.
LANGUAGES
English - Proficient
Portuguese - Native
Spanish - Advanced
Timeline
Client Coordinator
Dots Construction
01.2024 - Current
Project Manager
Best Solar
01.2023 - 01.2024
Project Manager
All Pro Solar (APS)
01.2022 - 01.2023
Kiosk Manager
3d Innovation - Town Center at Boca Raton
01.2018 - 01.2021
AICE Diploma - Advanced International Certificate of Education - undefined
Cambridge International
Biology Studies
Palm Beach State College