Rafat Swaked
Denver,CO
Summary
Entrepreneurial business owner with background in launching and managing small businesses. Possess strong knowledge of strategic planning, financial management, sales development, and customer service. Skills include leadership, problem-solving, and team-building. Past work showcases ability to overcome challenges, achieve business objectives, and drive growth.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Smoke Shop Guys
Denver, CO
06.2023 - Current
- Negotiated contracts with vendors, suppliers, and customers.
- Analyzed market trends to inform product offerings and pricing decisions.
- Managed staff recruitment, hiring, training, and development.
- Designed customer loyalty programs to increase sales revenue.
- Cultivated relationships with key stakeholders in the industry.
- Implemented efficient processes for ordering inventory and tracking deliveries.
- Collaborated with marketing team to design promotional campaigns across multiple channels.
- Oversaw daily operations of small business including customer service and financial management.
- Organized events such as conferences, seminars, trade shows. for networking opportunities.
- Established partnerships with other businesses in related industries for mutual benefit.
- Reviewed company performance metrics on a regular basis to identify areas of improvement or growth potentials.
- Created detailed reports outlining financial statements and projections for investors and shareholders meetings.
Sales Representative Manager
AT&T Mobility
Englewood, CO
06.2020 - 04.2023
- Identified potential customers and developed relationships with them.
- Developed comprehensive sales plans that included short-term goals and long-term objectives.
- Negotiated pricing agreements with vendors while maintaining profitability targets.
- Analyzed sales data to identify opportunities for improvement in processes and procedures.
- Maintained a thorough knowledge of product lines in order to effectively respond to customer questions or concerns.
Education
Associate of Applied Science - Business Management
Community College of Denver
Denver, CO05-2018
Skills
- Business management and development
- Payroll Administration
- Staffing
- New business launch
- Staff hiring
- Small business operations
- Entrepreneurial leadership
- Sales oversight
- Business marketing
- Vendor Relations
- Financial Management
Languages
English
Professional
Arabic
Professional
Timeline
Small Business Owner
Smoke Shop Guys
06.2023 - Current
Sales Representative Manager
AT&T Mobility
06.2020 - 04.2023
Associate of Applied Science - Business Management
Community College of Denver
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