Raffi Keikian
Billerica,MA
Summary
Proven Manager of Operations at Western Ave Auto Body, adept in decision-making and team leadership. Excelled in enhancing communication, streamlining operations, and achieving financial goals with a keen focus on customer service. Successfully maintained high-quality standards, reducing unauthorized practices by over 30%. Experienced with driving operational improvements and enhancing team performance through effective management practices. Utilizes process optimization and strategic planning to meet organizational objectives. Track record of fostering collaborative workplace and achieving operational success.
Overview
19
19
years of professional experience
Work History
Manager of Operations
Western Ave Auto Body
04.2004 - 09.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Education
High School Diploma -
Watertown High School
Watertown, MAI-CAR
Skills
- Decision-Making
- Customer Service
- Team Leadership
- Operations Management
- Goal Setting
Languages
Arabic
Elementary
Timeline
Manager of Operations
Western Ave Auto Body
04.2004 - 09.2023
I-CAR
High School Diploma -
Watertown High School
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