Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAFFIOON HOSEIN

Madison,AL

Summary

Student-focused Substitute Teacher accomplished in managing classrooms and delivering lessons. Careful about following teachers' plans and maintaining discipline. Offers great computer skills and solid understanding of classroom technology.

Overview

28
28
years of professional experience

Work History

Substitute Teacher

Huntsville City School
2022.03 - Current
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Monitored student behavior and administered discipline as needed.
  • Enforced school and class rules to maintain order in classroom.
  • Supervised lunchroom and recess activities.
  • Followed lesson plans designed by absent teachers.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance
  • Upheld classroom routines to support student environments and maintain consistent schedules
  • Maintained day-to-day classroom management and discipline to promote learning initiatives
  • Supervised lunchroom and recess activities
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
  • Monitored student behavior and administered discipline as needed
  • Enforced school and class rules to maintain order in classroom
  • Assisted students in mastering subject material and preparing for tests
  • Followed lesson plans designed by absent teachers
  • Distributed textbooks, workbooks, papers and pencils to students
  • Implemented classroom management techniques to maintain positive learning environment
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance

Sales Associate

Kohl's
2022.03 - 2022.08

Helped customers locate products and checked store system for merchandise at other sites.

  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Presented professional image consistent with company's brand values.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stayed current on company offerings and industry trends.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Quoted prices, credit terms and other bid specifications.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Quoted prices, credit terms and other bid specifications

Retail Clothing Sales Supervisor

The Chic Ideas Shop Ltd./Yasmin Mandol
2017.09 - 2019.02

Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.

  • Maintained sales staff by selecting, orienting and training two full-time and part-time employees.
  • Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
  • Supported executive and marketing departments in promotional asset development, material deadlines and product approvals.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Strengthened communication skills through regular interactions with others.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Provided professional services and support in a dynamic work environment.
  • Excellent communication skills, both verbal and written.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Paid attention to detail while completing assignments.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with strong work ethics.
  • Self-motivated, with strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Strengthened communication skills through regular interactions with others
  • Worked flexible hours across night, weekend and holiday shifts
  • Provided professional services and support in a dynamic work environment
  • Excellent communication skills, both verbal and written
  • Gained strong leadership skills by managing projects from start to finish
  • Delivered services to customer locations within specific timeframes
  • Paid attention to detail while completing assignments
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Resolved problems, improved operations and provided exceptional service
  • Self-motivated, with a strong sense of personal responsibility

Retail Store Manager

Furniture Plus Ltd
1995.03 - 2015.08
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Managed store organization, maintenance, and purchasing functions.
  • Optimized store displays and appearance via strategic merchandising.
  • Completed routine store inventories.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Submitted orders for new inventory
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Trained team members in successful strategies to meet operational and sales targets
  • Completed routine store inventories
  • Optimized store displays and appearance via strategic merchandising

Education

No Degree - WorkKeys Certificate - Level GOLD

Calhoun Community College
Huntsville, AL
01.2022

GED -

Calhoun Community College
Huntsville, AL
12.2021

Skills

  • Disciplinary procedures
  • Safety awareness
  • Lesson plan implementation
  • Classroom management
  • Relationship building and management
  • Organizational abilities

Timeline

Substitute Teacher

Huntsville City School
2022.03 - Current

Sales Associate

Kohl's
2022.03 - 2022.08

Retail Clothing Sales Supervisor

The Chic Ideas Shop Ltd./Yasmin Mandol
2017.09 - 2019.02

Retail Store Manager

Furniture Plus Ltd
1995.03 - 2015.08

No Degree - WorkKeys Certificate - Level GOLD

Calhoun Community College

GED -

Calhoun Community College
RAFFIOON HOSEIN