Ragan Clark
Apopka,FL
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Keke's Breakfast Cafe
Apopka, Florida
07.2022 - 02.2025
- Directed restaurant operations, enhancing customer service and advancing employee development initiatives.
- Executed inventory control and monitored costs of goods and labor, optimizing operational efficiency.
- Recruited, interviewed, and hired qualified staff, ensuring team alignment with service standards.
- Created schedules and monitored payroll to ensure compliance with budget constraints.
- Maintained high standards of cleanliness, organization, and sanitation for food and beverages.
- Reconciled daily transactions, balancing cash drawers, payroll tip share, and bank deposits.
Restaurant Manager
Redtail Golf and Country Club
Sorrento, FL
11.2021 - 07.2022
- Assisted General Manager with daily operations and strategic initiatives, contributing to improved restaurant performance.
- Created staff schedules and monitored labor to align with operational needs and maximize efficiency.
- Managed purchasing and inventory control to ensure optimal stock levels and completed financial transactions accurately.
- Conducted training sessions for front-of-house staff, resulting in elevated service quality.
- Ensured cleanliness and safety in restaurant operations.
- Processed end of day payments, balanced cash drawers, daily bank deposits.
- Coordinated planning and logistics for events, weddings, and private parties, ensuring client expectations were met.
Sous Chef
Universal Orlando Resorts
Orlando, FL
02.2016 - 01.2021
- Partnered with head chef to develop innovative menu items and enhance guest experience.
- Facilitated daily tastings with FOH and BOH staff to ensure menu consistency and quality.
- Managed guest food allergies and special requests to ensure safety.
- Maintained a clean and safe environment for staff.
- Oversaw purchasing and inventory control to optimize cost of goods.
- Led recruitment, training, and management of kitchen staff to ensure high standards of culinary performance.
- Scheduled and managed kitchen staff to optimize labor efficiency in alignment with restaurant and park demands.
- Collaborated with FOH managers to teach staff about the menu.
Education
High School Diploma -
Cerro Gordo High School
Cerro Gordo, IL05-1999
Skills
- Restaurant operations
- Financial management
- Team development
- Inventory management
- Menu development
- Team leadership
Certification
- ServSafe Food Manager Certificate
Awards
- Bravo Award, Universal Orlando
- Excellence In Leadership, Universal Orlando
Timeline
General Manager
Keke's Breakfast Cafe
07.2022 - 02.2025
Restaurant Manager
Redtail Golf and Country Club
11.2021 - 07.2022
Sous Chef
Universal Orlando Resorts
02.2016 - 01.2021
High School Diploma -
Cerro Gordo High School