Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ragen Garmon

Medical Assistant
Alpharetta,GA

Summary

Compassionate Medical Assistant with extensive experience at North Fulton Ear, Nose and Throat, excelling in patient care coordination and clinical documentation. Demonstrated expertise in phlebotomy and a commitment to HIPAA compliance, fostering trust and enhancing patient satisfaction through effective communication and empathetic support.

Overview

31
31
years of professional experience

Work History

Medical Assistant

North Fulton Ear,Nose and Throat
02.2023 - Current

Monitored essential indicators and administered punctual injections at scheduled times.

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Medical Assistant

Milton Grace Senior Living
01.2015 - 10.2024

Overseen overall management and functionality of the location.

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.

Medical Assistant Back Office Manager

Atlanta Ear,Nose and Throat
06.1994 - 06.2008
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Assistant

MD Minor Emergency and Family Medicine
03.2002 - 06.2007
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Education

Certified Medical Assistant - Certified Medical Assistant

Georgia Medical Institute
Marietta, Georgia
01.1994

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Phlebotomy
  • Data entry
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • Compassionate
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Laboratory specimen collection
  • Professionalism and ethics
  • Insurance verification
  • Maintaining confidentiality
  • Compassionate caregiver
  • Patient care coordination
  • Sterilization techniques
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Medical office administration
  • Sterile technique
  • Complex Problem-solving
  • Trustworthy companion
  • Adaptable
  • Patient relations
  • Inventory and supply management
  • OB/GYN procedures
  • Simple dressings
  • Prioritizing stat orders
  • Professional bedside manner
  • Monitoring patient progress
  • Diagnostic procedures
  • Valid state driver's license
  • Emergency response preparedness
  • Healthcare software proficiency
  • Reliable transportation
  • Companionship and emotional support
  • Medical equipment operation
  • Hospice care
  • Electrocardiographic rhythm recognition
  • Orthopedic splints
  • Patient feeding
  • Needs assessments
  • Chronic disease management
  • Emergency room procedures
  • Chemical solution preparation
  • Specimen labeling

Timeline

Medical Assistant

North Fulton Ear,Nose and Throat
02.2023 - Current

Medical Assistant

Milton Grace Senior Living
01.2015 - 10.2024

Medical Assistant

MD Minor Emergency and Family Medicine
03.2002 - 06.2007

Medical Assistant Back Office Manager

Atlanta Ear,Nose and Throat
06.1994 - 06.2008

Certified Medical Assistant - Certified Medical Assistant

Georgia Medical Institute
Ragen GarmonMedical Assistant