Compassionate Medical Assistant with extensive experience at North Fulton Ear, Nose and Throat, excelling in patient care coordination and clinical documentation. Demonstrated expertise in phlebotomy and a commitment to HIPAA compliance, fostering trust and enhancing patient satisfaction through effective communication and empathetic support.
Overview
31
31
years of professional experience
Work History
Medical Assistant
North Fulton Ear,Nose and Throat
02.2023 - Current
Monitored essential indicators and administered punctual injections at scheduled times.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant
Milton Grace Senior Living
01.2015 - 10.2024
Overseen overall management and functionality of the location.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
Medical Assistant Back Office Manager
Atlanta Ear,Nose and Throat
06.1994 - 06.2008
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
MD Minor Emergency and Family Medicine
03.2002 - 06.2007
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Education
Certified Medical Assistant - Certified Medical Assistant
Georgia Medical Institute
Marietta, Georgia
01.1994
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital sign monitoring
Direct patient care
Clinical documentation
Patient-focused care
Phlebotomy
Data entry
Reliable team player
Procedure assistance
Electronic health records
Electronic medical records
Compassionate
CPR
Immunization administration
Phlebotomy techniques
Specimens collection and processing
Patient assessments
Medical procedures
Laboratory specimen collection
Professionalism and ethics
Insurance verification
Maintaining confidentiality
Compassionate caregiver
Patient care coordination
Sterilization techniques
First aid
Medical supply inventory
Equipment sterilization
Medical office administration
Sterile technique
Complex Problem-solving
Trustworthy companion
Adaptable
Patient relations
Inventory and supply management
OB/GYN procedures
Simple dressings
Prioritizing stat orders
Professional bedside manner
Monitoring patient progress
Diagnostic procedures
Valid state driver's license
Emergency response preparedness
Healthcare software proficiency
Reliable transportation
Companionship and emotional support
Medical equipment operation
Hospice care
Electrocardiographic rhythm recognition
Orthopedic splints
Patient feeding
Needs assessments
Chronic disease management
Emergency room procedures
Chemical solution preparation
Specimen labeling
Timeline
Medical Assistant
North Fulton Ear,Nose and Throat
02.2023 - Current
Medical Assistant
Milton Grace Senior Living
01.2015 - 10.2024
Medical Assistant
MD Minor Emergency and Family Medicine
03.2002 - 06.2007
Medical Assistant Back Office Manager
Atlanta Ear,Nose and Throat
06.1994 - 06.2008
Certified Medical Assistant - Certified Medical Assistant