Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
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Rawan Abdellatif

Lorton,VA

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Proficient in Microsoft Office and G Suite.


Overview

6
6
years of professional experience
1
1
Certification

Work History

Membership Supervisor

Costco Wholesale
05.2018 - Current
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Maintained database systems to track and analyze operational data.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Evaluated the effectiveness of current programs through regular feedback surveys from members, adapting offerings accordingly based on their input.
  • Led the development of innovative programming tailored specifically for members'' interests and needs, driving increased participation rates in events and activities.

Fitness Center Attendant/Front Desk Coordinator

Northern Virginia Community College Fitness Center
10.2018 - 08.2019
  • Utilized effective record-keeping system for tracking student information.
  • Assisted with marketing and promoting of classes, services, and sporting events.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Promoted safe and inclusive environment for students and members.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

Bachelor’s Degree - Government and International Politics

George Mason University

Associate's Degree -

Northern Virginia Community College

Skills

  • Business Administration
  • Financial Management
  • Priority Management
  • Predictive and Preventive Maintenance
  • Supervising Employees
  • Grassroots Organization
  • Awareness Campaigns
  • Public Speaking
  • Program Leadership
  • Coalition Building

Accomplishments

  • Supervised team of 100 staff members.
  • Grew GMU Sunrise Hub to 400 followers on Instagram
  • Organized trash clean up with local candidates
  • Organized many phone banks in order to help educate and inform constituents in the upcoming election


Affiliations

Sunrise Movement - GMU Hub coordinator and founder


Certification

  • First Aid/CPR Certified

Languages

Arabic
Native or Bilingual

Timeline

Fitness Center Attendant/Front Desk Coordinator

Northern Virginia Community College Fitness Center
10.2018 - 08.2019

Membership Supervisor

Costco Wholesale
05.2018 - Current

Bachelor’s Degree - Government and International Politics

George Mason University

Associate's Degree -

Northern Virginia Community College
Rawan Abdellatif