RAGIV Ali
Colton,USA
Summary
Professional office support specialist with demonstrated expertise in administrative functions and office management. Skilled in team collaboration, communication, and adaptability to meet evolving needs. Strong organizational abilities, proficiency in MS Office Suite, and keen attention to detail ensure effective operations and high-quality results. Reliable, flexible, and focused on achieving organizational goals efficiently.
Overview
9
9
years of professional experience
Work History
Senior Office Assistant
Transitional Assistance Department
07.2023 - Current
- Supervised daily office operations, ensuring adherence to organizational policies and procedures.
- Trained and mentored new office assistants, resulting in increased productivity and improved team dynamics.
- Making daily schedules for the Office Assistants to ensure all tasks are properly completed for two offices.
- Maintain 3 county cars for 2 offices to oversee if the cars are driven on a weekly basis and input mileage information on the Vehicle Management System.
- Process Travel Claims for the welfare to work customers and Incentive payments and review for accuracy for other office assistants.
- Review and approve gas card, bus pass, and voucher issuances
Elderly Caregiver
In Home Supportive Services, IHSS
04.2017 - Current
- Provided compassionate personal care and assistance with daily living activities.
- Administered medications and monitored health conditions to ensure well-being.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
Accounting Assistant
Riverside University Health System Behavioral Health
08.2022 - 01.2023
- Maintain CTR and cost report log while performing regular data updates and processing ETFs.
- Process PAN/PCF and submit it to appropriate personnel.
- Execute report preparation and caseload management to improve operational efficiency.
- Track business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Investigate daily variances and correct errors to resolve discrepancies.
Office Assistant
Community Services – Healthy Fontana
06.2022 - 08.2022
- Oversaw financial analysis including tracking budget and updating as needed improved profit/loss.
- Interacted with customers by phone, email, or in person to provide information.
- Coordinated scheduling and logistics for community events, enhancing participation and engagement.
- Managed office inventory and supply orders, ensuring efficient resource allocation and availability.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
Legal Processing Assistant
Superior Court of California, County of San Bernardino
11.2021 - 01.2022
- Reviewed legal documents for compliance with court standards and procedures.
- Assisted in case management by organizing files and maintaining accurate records.
- Coordinated communication between legal counsel, plaintiffs, and defendants to ensure timely information exchange.
- Streamlined document processing workflows, enhancing overall operational efficiency within the office.
Office Assistant II
Housing Authority of The County of Riverside
02.2021 - 08.2021
- Oversaw searching and locating houses for section 8 voucher holders.
- Educated clients on section 8 voucher process by HUD regulations.
- Prepared office contracts between clients and the organization.
- Negotiated contract terms with potential residents and answered questions to provide information to the public.
- Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs.
COVID-19 Contact Tracer
Riverside University Health System
07.2020 - 12.2020
- Corresponded with documented COVID-19 patients and other exposed persons via phone calls, text, e-mail, and additional platforms.
- Investigated and identified suspected coronavirus cases while performing accurate documentation for records.
- Educated exposed individuals on informational resources regarding isolation and quarantine measures.
- Utilized calm and professional communication to reason with highly stressed and aggravated clients.
Education
No Degree - Business Administration
Grand Canyon University
Phoenix, AZ06-2026
Bachelor of Science - Business Administration, Accounting
California State Polytechnic University
Pomona, CA06.2023
Associate of Science - Business Administration, Accounting, Economics
Chaffey College
Rancho Cucamonga, CA05.2020
Skills
- Strong organizational skills
- Expert time management
- Effective problem solving
- File organization
- Advanced communication
- Meeting scheduling
- Positive attitude
- Time management
- Verbal and written communication
- Dedicated team player
- Office administration
- Prioritizing work
LANGUAGES
English
Bengali
Elementary Level Spanish
OTHER EXPERIENCES
- Office Assistant – JM Staffing, Fontana, CA 05/2022-05/2022
- Legal Processing Assistant I/II—Superior Court of California, San Bernardino, CA 11/2021-01/2022
- Food Delivery Driver- Uber Eats Delivery, Moreno Valley, CA, 01/2023-07/2023
Timeline
Senior Office Assistant
Transitional Assistance Department
07.2023 - Current
Accounting Assistant
Riverside University Health System Behavioral Health
08.2022 - 01.2023
Office Assistant
Community Services – Healthy Fontana
06.2022 - 08.2022
Legal Processing Assistant
Superior Court of California, County of San Bernardino
11.2021 - 01.2022
Office Assistant II
Housing Authority of The County of Riverside
02.2021 - 08.2021
COVID-19 Contact Tracer
Riverside University Health System
07.2020 - 12.2020
Elderly Caregiver
In Home Supportive Services, IHSS
04.2017 - Current
No Degree - Business Administration
Grand Canyon University
Bachelor of Science - Business Administration, Accounting
California State Polytechnic University
Associate of Science - Business Administration, Accounting, Economics
Chaffey College