RAHAT HOSSAIN

• Beginning of the shift make sure to stock silverwear, water glasses, napkins and soda
• Greeted and accommodated guests, building positive experience from first interaction
• Memorized menu to help diners make informed meal choices
• Informed kitchen of special dietary needs or requests, delivering personalized meal options
• Used focus and memorization skills to keep track of tables and remember orders
• Monitored food and beverage levels to satisfy customer needs
• Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.

• Receiving package from the delivery guy, make sure to checked in on the computer
• Make sure to give the right package to the right person and checked out at the end
• Receiving phone calls or calling the room for any food delivery and any guest arrival needs to be conform before heading to the room
• Sweep the lobby during shift and the sidewalk and also mopped end of the shift
• And if anyone needs key have fill out the form, same goes with the maintenance guys

• Conferred with cooks to produce accurate order, verifying accuracy prior to delivery
• Kept server areas clean and stocked during service hours to increase efficiency while serving tables
• Provided smooth and timely service to customer by providing additional silverware, extra napkins and cleaning spills
• Make sure to check with the ticket to have all the food drinks and side sauce on the table, and check to be sure the hot box with fire before taken to the room
• Delivered pleasant guest experiences with friendly service and caring demeanor.

• Contributed to hotel safety standards by reporting any suspicious activity or security concerns to management immediately.
• Improved overall guest satisfaction by providing personalized recommendations for local attractions, dining options, and events.
• Supported event set-up and tear-down efforts as needed, contributing to successful functions held at the hotel.
• Collaborated with front desk staff to ensure seamless communication regarding guest needs and preferences.

• Pelivered pleasant guest experiences with friendly service and caring demeanor.
• Maintained clean, neat and professional uniform to promote positive corporate image.
• Assessed quality of food and beverage products prior to delivery.
• Arranged orders on service trays and oversaw sanitation and timeliness of delivery.
• Took telephone orders, billed items to rooms and communicated orders to kitchen.
• Practiced food safety and sanitation habits and followed compliance requirements.
• Answered guest questions related to pricing and food and beverage ingredients.
• Followed up with guests regarding order quality to satisfaction.
• Suggested food and beverage upsells to guests to maximize profits.
• Prepared silverware roll-ups, took out trash and washed dishes.

• Prepared for busy periods by restocking stations and maintaining clean work areas

• Enhanced property listings'' visibility by utilizing social media platforms, email campaigns, and traditional marketing methods.
• Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
• Compared, researched and appraised properties.
• Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.