Raheem Anderson
New York,NY
Summary
Highly productive customer service team member with expertise in service delivery standards. Proven ability to navigate complex concerns. Experienced with customer service-oriented positions.
Overview
13
13
years of professional experience
Work History
Group Leader
Union Settlement
New York , New York
07.2024 - Current
- Provided assistance with conflict resolution among team members.
- Created detailed plans outlining project procedures and timelines for successful completion.
- Monitored progress on projects, providing feedback and support as needed.
Ambassador
The Metropolitan Museum of Art
New York, New York
11.2022 - 01.2024
- Attended various forums, seminars, workshops and official functions on behalf of the Ambassador.
- Greeted and welcomed international dignitaries to events, meetings and conferences.
- Organized and coordinated high-level diplomatic visits and delegations.
Waiter
Le Pain Quotidian
New York, New York
06.2016 - 03.2020
- Greeted guests and answered questions about menu items.
- Checked with customers to ensure that they were enjoying their meals.
- Curated drinks such as lattes and spirits.
Stock Room Associate
West elm
New York , New York
03.2013 - 07.2016
- Inspected incoming shipments of product for accuracy and quality, reporting any discrepancies or damages to supervisors immediately.
- Identified areas where improvements could be made in order to increase efficiency during stocking processes.
- Adhered to all company policies related to health and safety regulations when working in the stockroom area.
Cashier
Whole Foods Market Inc
New York, NY
06.2011 - 03.2013
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Stocked shelves with merchandise when needed.
Education
Associate of Arts - Graphic Design
The Art Institute of Philadelphia
Philadelphia, PACertification - Medical Billing and Coding
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Health and safety procedures
- Continuous Improvement
- Quality Control
- Issue Resolution
Timeline
Group Leader
Union Settlement
07.2024 - Current
Ambassador
The Metropolitan Museum of Art
11.2022 - 01.2024
Waiter
Le Pain Quotidian
06.2016 - 03.2020
Stock Room Associate
West elm
03.2013 - 07.2016
Cashier
Whole Foods Market Inc
06.2011 - 03.2013
Associate of Arts - Graphic Design
The Art Institute of Philadelphia
Certification - Medical Billing and Coding
Borough of Manhattan Community College of The City University of New York
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