Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raheim Ormsby

West Columbia,SC

Summary

Professional Learning Trainer with comprehensive experience in developing and implementing effective training programs. Adept at fostering team collaboration and driving results with strong adaptability to changing needs. Skilled in instructional design, curriculum development, and utilizing diverse training methodologies. Known for reliability and commitment to achieving operational goals.

Overview

5
5
years of professional experience

Work History

Learning Trainer Tier 3

AMAZON FULFILLMENT CAE1
09.2023 - Current
  • Maintained up-to-date knowledge of industry trends, integrating new ideas into existing training curriculums when relevant.
  • Addressed performance gaps through targeted interventions such as one-on-one coaching or group workshops, leading to enhanced overall workforce competency levels.
  • Utilized data-driven approaches to assess trainee progress and tailor future lessons accordingly.
  • Enhanced learning outcomes by implementing interactive and innovative training methods.
  • Coordinated cross-functional training initiatives to promote interdepartmental understanding and collaboration.
  • Streamlined onboarding processes, reducing the time needed for new hires to become fully productive members of the organization.
  • Trained and mentored 3 new associates hired to fulfill various roles.

Flow Lead Tier 1

Amazon Fulfillment CAE1
02.2022 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Fulfillment Associate Tier 1

Amazon Fulfillment CAE1
11.2020 - 01.2022
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Education

Bachelor of Science - Operational Management

SOUTHERN NEW HAMPSHIRE UNIVERSITY
Manchester, NH
09-2026

High School Diploma -

ORANGEBURG WILKINSON HIGH SCHOOL
Orangeburg, SC
06.2019

Skills

  • Trainer coaching
  • Facilitation techniques
  • Team collaboration
  • Leadership development
  • Problem-solving abilities
  • Data entry
  • Proficient in Microsoft Office (Outlook, Excel, Word)
  • CPR Certified
  • Performance improvement
  • Adaptability and flexibility
  • Public speaking
  • Conflict resolution

Timeline

Learning Trainer Tier 3

AMAZON FULFILLMENT CAE1
09.2023 - Current

Flow Lead Tier 1

Amazon Fulfillment CAE1
02.2022 - 08.2023

Fulfillment Associate Tier 1

Amazon Fulfillment CAE1
11.2020 - 01.2022

Bachelor of Science - Operational Management

SOUTHERN NEW HAMPSHIRE UNIVERSITY

High School Diploma -

ORANGEBURG WILKINSON HIGH SCHOOL

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