Raheim Pelham
Director of Operations
Atlanta,GA
Summary
Experienced Director of Operations proficient in managing all overall operations with exceptional team supervision, project coordination and analytical problem-solving skills. Currently oversee 6 departments at Hotel Colee in Buckhead. The goal is to always assist each Department Head and their teams with achieving challenging targets. Always diplomatic in resolving disputes and coordinating diverse teams. Expert at multi-tasking and exceeding goals. Currently seeking to share my knowledge, experience and hospitality with another industry, outside of the Hotel Industry.
Overview
14
14
years of professional experience
Work History
Director of Operations
Hotel Colee Marriott
07.2021 - Current
- Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Oversee day-to-day production activities in accordance with business objectives.
- Develop systems and procedures to improve operational quality and team efficiency.
- Collaborate with senior management to develop and execute long-term corporate goals and objectives.
- Developed systems and procedures to improve operational quality and team efficiency
- Established and monitored quality assurance standards to achieve operational excellence
Director of Engineering
Atlanta Marriott Northwest
09.2017 - 06.2021
- Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
- Took ownership of assigned department-wide projects, presenting regular updates to senior leadership on progress and status.
- Functioned as primary point of contact for high-profile clientele, addressing concerns and meeting or exceeding expectations.
- Attended weekly department head meetings to share information and voice concerns.
- Administered safety plans to train 3-5 employees on meeting and exceeding OSHA safety standards
Chief Engineer
Embassy Suites Atlanta Perimeter
01.2015 - 09.2017
- Worked closely with vendors and internal sourcing to establish relationships, fostering new opportunities, solutions and cost savings.
- Established procedures for corrective and preventive maintenance.
- Attended weekly department head meetings to share information and voice concerns.
Facility Director
Athletic Club Northeast
01.2013 - 01.2015
- Controlled inventory according to needs and budget requirements.
- Determined effective maintenance schedules to keep equipment and systems running smoothly.
- Applied safety knowledge, codes understanding and project management skills to complete tasks quickly and with minimal down time.
Assistant Facilities Manager
Midtown Athletic Club
01.2012 - 01.2015
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Supervised staff in day-to-day activities.
- Evaluated facility operations and personnel for safety and health regulations compliance.
Engineer
Embassy Suites
01.2011 - 01.2014
- Performed preventative maintenance to keep tools and equipment functional.
- Provided input to team lead regarding areas for process and procedural improvement related to overall department functions.
Line Worker/Warehouse Maintenance, Carpenter
Axion Staffing Agency, GD Brown Contracting
01.2010 - 01.2010
- Working on a distribution line contributing to bottling and packaging of oil product
- Assisting with the shipping and receiving of goods
- Utilize knowledge of inspection standards to perform the cleaning and mechanical maintenance necessary to ensure compliance
- Assist and perform tasks necessary to provide the upkeep of the entire facility.
Education
Ashford University
Communications Fordham University
New York, NY05-2000
High School Diploma -
Montclair High School
Montclair, NJ05.1998
Skills
- Operational Leadership
- Quality Assurance
- Interdepartmental Cooperation
- Client Advocacy
- Policy Development and Enforcement
- Culture Transformation
- Policy Development and Enforcement
- Culture Transformation
- Policy Development and Enforcement
- Culture Transformation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Director of Operations
Hotel Colee Marriott
07.2021 - Current
Director of Engineering
Atlanta Marriott Northwest
09.2017 - 06.2021
Chief Engineer
Embassy Suites Atlanta Perimeter
01.2015 - 09.2017
Facility Director
Athletic Club Northeast
01.2013 - 01.2015
Assistant Facilities Manager
Midtown Athletic Club
01.2012 - 01.2015
Engineer
Embassy Suites
01.2011 - 01.2014
Line Worker/Warehouse Maintenance, Carpenter
Axion Staffing Agency, GD Brown Contracting
01.2010 - 01.2010
Ashford University
Communications Fordham University
High School Diploma -
Montclair High School
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