Rahimul Islam

• Executed training sessions across Georgia for Home Depot associates, enhancing customer engagement, product knowledge, and promotion awareness to drive lead generation.

• Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
• Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.

• Engaged with customers to effectively build rapport and lasting relationships.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Developed strong rapport with customers and created positive impression of business.

• Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
• Utilized product knowledge of foods and beverages to make suggestions to customers.

• Responded promptly to requests for assistance, spills and customer inquiries.
• Built relationships with customers to encourage repeat business..

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Stocked, tagged and displayed merchandise as required.