- Crafting and DIY Projects
- Horseback Riding
- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
- Participate in Track and Volleyball , as recreational activities to maintain physical fitness
- Playing Sports
- Drawing and Painting
- Interior Design
- Creative Writing
Rahkia Moore
Kansas City,MO
Summary
Results-driven Sales Associate with extensive experience in enhancing customer loyalty and delivering exceptional service at Dollar General. Proficient in cash handling, inventory management, and implementing effective problem-solving strategies. Strong interpersonal skills facilitate customer connections and engagement, complemented by a solid understanding of sales techniques. Committed to continuous learning and growth within sales environments.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dollar General
10.2022 - Current
- Assisted customers with product selection and inquiries, ensuring positive shopping experiences.
- Maintained organized store layout, enhancing product visibility and accessibility for shoppers.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Trained new associates on store policies and customer service best practices, fostering team cohesion.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Missouri Southern State University
Joplin, MO05-2029
High School Diploma -
Ruskin High School
Kansas City, MO05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Cash register operation
- Stocking and receiving
Interests
Extracurricular activities
I am a college Track athlete planning to go pro but have always wanted to be able to do what I enjoy on the sidelines especially if I have extra free time.
Timeline
Sales Associate
Dollar General
10.2022 - Current
Missouri Southern State University
High School Diploma -
Ruskin High School