Summary
Work History
Education
Skills
Timeline
Generic

Rahma Ibrahim

Columbus,United States

Summary

Dedicated Customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Front Desk Associate

Sunshine Daycare
Columbus , OH
01.2022 - 04.2022
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained cleanliness and organization of front desk area.

Caregiver

Story Pointe Senior Living
Columbus , OH
03.2022 - 06.2022
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Delivered services to customer locations within specific timeframes.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with self-administered medications.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Developed community reputation through commitment to customer satisfaction and strong client relationships
  • Responded to customer calls and emails to answer questions about products and services

Education

Some College (No Degree) - Dental Hygiene

Ohio State University
Columbus, OH

High School Diploma -

Horizon Science Academy Columbus
Columbus, OH
05.2021

Skills

  • Multitasking Abilities
  • Teamwork and Collaboration
  • Critical Thinking
  • Excellent Communication
  • Dependable and Responsible

Timeline

Caregiver

Story Pointe Senior Living
03.2022 - 06.2022

Front Desk Associate

Sunshine Daycare
01.2022 - 04.2022

Some College (No Degree) - Dental Hygiene

Ohio State University

High School Diploma -

Horizon Science Academy Columbus

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Rahma Ibrahim