Rahma Mohamed
Central Ohio Healthcare Systems
Grove City,OH
15
years of professional experience
Efficient office administration assistant known for strong customer service and file organization skills. Committed to fostering teamwork and enhancing processes to support organizational goals.
Work History
Office Administration Assistant
8 Years 1 Month- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
Insurance Representative
7 Years 2 Months- Managed client inquiries and provided tailored insurance solutions to meet individual needs.
- Developed and maintained strong relationships with clients to enhance retention rates.
- Analyzed policy coverage options, ensuring clients understood benefits and limitations.
- Trained new representatives on company policies, procedures, and customer service best practices.
- Attended seminars, meetings and educational programs to stay abreast of evolving needs of insurance industry and client base.
Education
High School Diploma
Skills
Office administration
Document preparation
Team collaboration
File organization
Scheduling appointments
Customer service
Relationship building
Verbal communication
Dedicated team player
Timeline
Office Administration Assistant
Central Ohio Healthcare Systems
05.2018 - 06.2026Read More
Insurance Representative
Pri-value
03.2011 - 05.2018Read More
West High School
High School Diploma
Read More