Summary
Overview
Work History
Education
Skills
Timeline
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RAHMAN D. MAHMOUD

Piscataway,NJ

Summary

Seasoned Operations Manager and talented logistics leader with 3+ years of experience applying metric driven planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with a strategic & lean approach.

Overview

4
4
years of professional experience

Work History

Operations Manager III

Amazon
11.2022 - Current
  • Tasked to manage a team of managers to ensure an efficient Inbound to Outbound Operations process generating 4.1M in units processed Week over Week.
  • Point of Contact for building FLOW with a focus on KPI metrics while reducing operational defects and DPMO by 15%
  • Successfully manage a workforce of 560 - 730 employees to ensure safe, high quality, and high volume productivity within business units
  • Designed and implemented a critical role improvement program for all 4 operational shifts, improving inbound to outbound dock throughput efficiency and metrics by 10%
  • Launched a cross functional training program to ensure the successful development, training, & retention of new management through peerage teaching and senior council
  • Collaborated with Sr. Supply Chain Analyst and Vendor Account Managers, to deep dive inventory flow-path and ensure cost efficient processing of value added inventory
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services, while building relationships with external vendors and suppliers.

Area Manager I & II

Amazon
06.2020 - 11.2022
  • Manager I & II, supervising numerous teams totaling 100 - 200+ associates while analyzing reports and implementing a variety of process improvement initiatives
  • Provided managerial oversight and personalized mentoring, which led to 4 associates being promoted from L1 to L3, 2 associates being promoted from L1 to L4, and 3 process assistants being promoted from L3 to l4.
  • Analyzed MHE defects in the TEB9 Sort process path to reduce the excessive use of indirect labor and led a team of AWS and SDE engineers to develop an engineering solution that led to $1.1M in yearly savings
  • Oversaw product launch periods in collaboration with the maintenance team to identify and fix key conveyance to allow for 63% more product throughput each shift
  • Organized and Co-Led the Annual Eastern Region Black Employee Network Leadership Convention, catering to the development of 450+ L4-L6 operations leaders within the eastern region

Education

Bachelor of Science - Finance & Supply Chain Management

Rutgers, The State University of New Jersey, Rutgers Business School
Newark, NJ
2019

Skills

  • Program Management
  • Research & Analysis
  • Cross Functional Team Leadership
  • Lean Six Sigma & Kaizen Leadership
  • Microsoft Office Suite - Word, Excel, Outlook
  • Minitab (Proficient Knowledge)

Timeline

Operations Manager III

Amazon
11.2022 - Current

Area Manager I & II

Amazon
06.2020 - 11.2022

Bachelor of Science - Finance & Supply Chain Management

Rutgers, The State University of New Jersey, Rutgers Business School

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RAHMAN D. MAHMOUD