Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reshonan Williams

Brooklyn

Summary

Experienced safety professional prepared to ensure secure learning environment. Proven track record in maintaining calm under pressure, resolving conflicts, and implementing effective safety protocols. Strong emphasis on team collaboration, adaptability, and achieving results. Skilled in emergency response, risk assessment, and communication, with reliable and flexible approach to changing needs.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Home Health Caregiver

Ideal Home Health
05.2024 - Current
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patient.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.

School Safety Officer

Harlem Children Zone
01.2019 - 03.2020
  • Reduced incidents of violence through proactive intervention, conflict resolution, and de-escalation techniques.
  • Spearheaded the establishment of a student-led safety committee which empowered students to take an active role in promoting security within their school community.
  • Organized drills to practice evacuation routes in case of emergencies, increasing overall preparedness levels among students and staff.
  • Responded promptly to emergency situations, ensuring timely arrival of first responders and providing critical information about incident details.

Dispatcher

Honor Guard
10.2004 - 01.2013
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.

Security Officer

Churchgate Security
11.2005 - 05.2008
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Education

GED

Suny Brooklyn Educational Opportunities
Brooklyn, NY
06-2010

No Degree - Medical Billing/Coding

Kingsborough Community College
Brooklyn, NY
06-2010

Skills

  • De-escalation strategies
  • Incident reporting
  • Surveillance techniques
  • Access control
  • Crisis management
  • First aid administration

  • First aid and CPR
  • Time management
  • Security guard license
  • CCTV surveillance
  • Emergency evacuation procedures

Certification

  • Certified Security Guard, - 21 Years

Timeline

Home Health Caregiver

Ideal Home Health
05.2024 - Current

School Safety Officer

Harlem Children Zone
01.2019 - 03.2020

Security Officer

Churchgate Security
11.2005 - 05.2008

Dispatcher

Honor Guard
10.2004 - 01.2013

GED

Suny Brooklyn Educational Opportunities

No Degree - Medical Billing/Coding

Kingsborough Community College