RAHUL SINGH
Nottingham,MD
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Store Manager
Dakao Market
Baltimore, MD
02.2021 - 02.2025
- Received store deliveries and transported items to correct facility locations.
- Resolved customer complaints quickly and efficiently.
- Developed relationships with vendors to secure competitive pricing on merchandise.
- Developed strategies to increase customer satisfaction and sales performance.
- Answered customer queries and complaints and provided prompt solutions.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Completed day-to-day duties accurately and efficiently.
- Conducted daily store walk-throughs to identify any maintenance needs or security risks.
- Trained new sales team members and motivated exceptional performance.
- Used excellent verbal skills to engage customers in conversation and effectively determine ne
Store Manager
Frankford Garden Liquior
Baltimore, MD
09.2019 - 01.2021
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recruited, trained and supervised new employees.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Ensured compliance with safety regulations and company policies.
Skills
- Inventory management
- Visual merchandising
- Customer service
- Vendor relations
- Employee training
- Cash handling
- Hiring and onboarding
- Training management
- Cost analysis and savings
- Inventory oversight
- Training and mentoring
Languages
Hindi
Full Professional
Punjabi
Native/ Bilingual
English
Native/ Bilingual
Timeline
Store Manager
Dakao Market
02.2021 - 02.2025
Store Manager
Frankford Garden Liquior
09.2019 - 01.2021
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