Raigan Lytton
Mount Hope,WV
Summary
I am experienced with team leadership and working as a team to drive sales strategy in a retail setting. I utilize strong communication skills to foster a cohesive team environment. I have a track record of successfully managing store operations and driving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Lead Keyholder
Journeys Shoe Store
08.2023 - Current
- Opened and closed store multiple days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Opened inventory boxes and restocked shelves.
- Identified potential upsell opportunities by monitoring customer needs closely as they browsed available products.
Associate
Childrens Place Inc.
05.2022 - 07.2024
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Helped complete the audit of the store.
Sales Associate
Journeys Shoes
05.2021 - 08.2023
- Stocked merchandise, clearly labeling items, and arranging according to stock number.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Arts - Communications, Marketing
Marshall University
Huntington, WV04-2027
Skills
- Team Management
- Store operations
- Customer Service
- Sales
Timeline
Sales Lead Keyholder
Journeys Shoe Store
08.2023 - Current
Associate
Childrens Place Inc.
05.2022 - 07.2024
Sales Associate
Journeys Shoes
05.2021 - 08.2023
Bachelor of Arts - Communications, Marketing
Marshall University
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