Toast
Raimany Veitia
New York,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
General Manager
Sophies Cuban Cuisine
11.2022 - 01.2024
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Resolved problems, improved operations and provided exceptional service.
Cashier
Beatnic
09.2023 - 12.2023
- Identified and resolved discrepancies and errors in customer accounts.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
Customer Service Representative
Amazon
02.2023 - 07.2023
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Restaurant Waiter
Smokey Rooster
04.2022 - 09.2022
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Informed customers about daily and seasonal specials.
Content Writer
Hypermedia
03.2020 - 03.2022
- Customized brand message to reach and capture target audience interest and drive engagement.
- Managed competing deadlines with efficiency.
- Edited and proofread drafts of articles and other documents.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
Education
No Degree - Graphic Design
Calarts
Los Angeles, CA01.2024
GED -
High School Equivalency Office
New York, NY12.2022
Bachelor of Arts - Cinema
University of Havana
La Habana, Cuba03.2022
Skills
- Capital Spending
- Strategic Planning
- Networking abilities
- Quality Assurance
- Employee Scheduling
- Sales Analysis
- Sales Tracking
- Project Management
- Logistics
- Staff Training
- Troubleshooting expertise
- Employee Motivation
Software
Square
Adobe
Microsoft Office
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Beatnic
09.2023 - 12.2023
Customer Service Representative
Amazon
02.2023 - 07.2023
General Manager
Sophies Cuban Cuisine
11.2022 - 01.2024
Restaurant Waiter
Smokey Rooster
04.2022 - 09.2022
Content Writer
Hypermedia
03.2020 - 03.2022
No Degree - Graphic Design
Calarts
GED -
High School Equivalency Office
Bachelor of Arts - Cinema
University of Havana
Similar Profiles
Maria Soledad BarrozoMaria Soledad Barrozo
Manager at Sophies Cuban cuisineManager at Sophies Cuban cuisine
Milagros Abigail Ruiz ManriqueMilagros Abigail Ruiz Manrique
General Manager at Sophies Cuban CuisineGeneral Manager at Sophies Cuban Cuisine
Jocelyn Pleitez-OrellanaJocelyn Pleitez-Orellana
Restaurant Hostess at Don Ramon Cuban CuisineRestaurant Hostess at Don Ramon Cuban Cuisine