Rain Watson
Martinez,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
07.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Waitress Trainer
La Tapatia Tortilleria
06.2021 - Current
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Sales Associate
Pink Moon
06.2022 - 06.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts - General Education
Diablo Valley College
Pleasant Hill, CA06.2026
High School Diploma -
Vicente High School
Martinez, CA10.2023
Skills
- Espresso Machine Operation
- Cash Handling
- Table Bussing
- Beverage Preparation
Timeline
Barista
Starbucks
07.2023 - Current
Sales Associate
Pink Moon
06.2022 - 06.2023
Waitress Trainer
La Tapatia Tortilleria
06.2021 - Current
Associate of Arts - General Education
Diablo Valley College
High School Diploma -
Vicente High School