Raina Hurst
Columbus
Summary
Motivated marketing professional with strong organizational and communication skills. Proven ability to enhance customer engagement and drive revenue through creative marketing strategies. Experienced in social media management and developing impactful marketing campaigns.
Overview
2
2
years of professional experience
Work History
Guest Services Associate
Nothing Bundt Cakes
New Albany
09.2024 - 08.2025
- Champion upseller of the store exhibiting the 5 C's of sales success (Customer-Centricity, Communication, Closing, Consistency, and Continuous Learning)
- Provided information about menu items and answered customer inquiries effectively.
- Collaborated with team members to ensure smooth daily operations.
- Handled customer complaints with empathy and problem-solving skills.
- Supported promotional events by setting up displays and engaging customers.
Child Care Provider
Steele Family
New Albany
06.2023 - 08.2025
- Supervised two school-aged children for 25 hours per week
- Planned daily activities and ensured a safe, structured environment
- Developed strong communication and responsibility skills
Front Desk Associate
Power in Motion Gym
New Albany
11.2023 - 05.2024
- Assisted with membership sales, inquiries, and gym tours
- Provided friendly customer service in a fast-paced environment
- Provided information on fitness equipment and wellness resources available.
- Managed front desk operations and maintained accurate member records.
Education
Bachelor of Science - Marketing
Florida State University
Tallahassee, FL05.2029
High School Diploma -
New Albany High School
New Albany, OH05.2025
Skills
- Customer engagement and relationship building
- Social media management
- Graphic design with Canva
- Communication and collaboration
- Time management and organization
- Problem solving
- Microsoft Office suite
- Google Analytics proficiency
- Salesforce expertise
- A/B testing techniques
Marketing Business Interests
- Brand strategy and consumer behavior
- Event marketing and promotions
- Hospitality and restaurant marketing (Cameron Mitchell exposure)
- Leadership development through business organizations
Projects
University of Dayton Business Camp, 06/24,
Created business plan for AI health app, Researched target market (Demographic, psychographics, behavior, geographics), Designed marketing campaign that promoted sales, new products, and upcoming events, Created eye catching graphics
Cameron Mitchell Restaurants, LLC - Senior Seminar, Summer 2024,
Completed 80-hour capstone project and 30 hours of coursework, Job shadowed at seven restaurants and corporate headquarters within the Cameron Mitchell organization to learn business operations and marketing the brand, Mentored by marketing team to learn sales growth strategy and gain brand awareness
Marketing Business Skills
- Customer Engagement & Relationship Building
- Social Media Platforms (Instagram, TikTok)
- Canva (basic marketing graphics)
- Communication & Team Collaboration
- Time Management & Organization
- Microsoft Word, Excel, PowerPoint
- Google Analytics
- Salesforce
- A/B Testing
Leadership Experience
- National Honor Society, 11-12
- SOAR Leadership Club, 11-12
- Ohio Model United Nations (OMUN), 10-12
- Key Club, 9-12
- Volleyball, 8-11
- Lead Catechist, 11-12
Timeline
Guest Services Associate
Nothing Bundt Cakes
09.2024 - 08.2025
Front Desk Associate
Power in Motion Gym
11.2023 - 05.2024
Child Care Provider
Steele Family
06.2023 - 08.2025
Bachelor of Science - Marketing
Florida State University
High School Diploma -
New Albany High School