Thomas Rabern
Blythewood
Summary
Professional construction and forestry parts specialist prepared for role with history of optimizing inventory and ensuring seamless parts distribution. Skilled in identifying and sourcing parts, contributing to high customer satisfaction and operational efficiency. Known for strong team collaboration and adaptability to changing demands, providing reliable support in dynamic environments.
Overview
23
23
years of professional experience
Work History
Certified Parts Advisor, Service Expeditor
Dobbs Equipment Southeast, LLC
02.2013 - Current
- Company Overview: Formerly known as Flint Equipment Company, now known as Dobbs Equipment Southeast, LLC
- Completed online courses for all John Deere construction equipment and all Wirtgen machines.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various machine models.
- Look up parts for various machines.
- Managed returns and warranties efficiently, minimizing financial loss for the company while maintaining positive customer relationships.
- Weekly inventory control, maintenance for the warehouse.
- Handled the responsibility of receiving all outside vendor parts into inventory and matching our POs with the vendor invoices in our PO Management System.
- Recognitions within the company for new effective ideas, organizational skills, time management, reliability.
- Ordered parts from various distributors to fulfill demands.
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
- Responsible for training new employees in the warehouse and parts department.
- Provide regular updates to upper management and other offices regarding back ordered parts and updated shipping times.
- Assist with problem solving among departments & other stores to ensure a smooth customer experience.
- Managing and addressing issues, including but not limited to, inventory counts, cash balances, deliveries, part orders, financial record-keeping for part orders, etc.
- Identify inefficiencies in current processes and implementing more efficient ways to assist the company.
Field Service Specialist II
DISH Network
12.2009 - 11.2012
- Named Top Salesman in Columbia branch for extraordinary sales of ancillary products
- Installed and repaired satellite television and internet systems, both residential and commercial
- Certified OJT (On the Job Trainer); One on one hands-on training with numerous employees
Part Time Delivery Truck Driver
LeBleu Water
06.2011 - 11.2011
- Loaded and delivered preordered product to local businesses
- Increased sales of existing customer base
KOMO Operator
Partition Systems Incorporated of South Carolina
05.2009 - 12.2009
- Utilized KOMO machine to prepare and cut raw material for locker assembly
- Operated forklift and assembled engineered materials to complete/transport finished products
Sergeant, CLB-6 Communications Platoon
United States Marine Corps
02.2008 - 10.2008
- Supervised subordinates, to include morale boosting, training plans, and disciplinary action
- Built Power Point presentations to train over 400 Marines on Improvised Explosive Devices
- Ensured military communication radios were functioning properly
- Updated data for Blue Force Tracker System needed due to upgrade; Completed both accurately and efficiently; Received the Navy and Marine Corps Achievement Medal
Promoted from Private to Sergeant, 3rd Marine Logistics Group
United States Marine Corps
02.2002 - 02.2006
- Completed daily inventory reports for armory and ensured weapons were ready for rifle ranges
- Earned Expert Badge in Rifle Range and Pistol Range Shooting Exercises
- Course training: warfare, terrorism, weapon systems, financial management, leadership training
Education
United States Marine Corps
10.2008
Skills
- Proficient in Microsoft Office applications
- Supervisory experience with rapid skill acquisition
- Highly organized
- Decisive decision making
- Ability to multi-task in a fast-paced environment
- Strong attention to detail
- Quickly adapt to change
- Experienced forklift operator
- Inventory management
Timeline
Certified Parts Advisor, Service Expeditor
Dobbs Equipment Southeast, LLC
02.2013 - Current
Part Time Delivery Truck Driver
LeBleu Water
06.2011 - 11.2011
Field Service Specialist II
DISH Network
12.2009 - 11.2012
KOMO Operator
Partition Systems Incorporated of South Carolina
05.2009 - 12.2009
Sergeant, CLB-6 Communications Platoon
United States Marine Corps
02.2008 - 10.2008
Promoted from Private to Sergeant, 3rd Marine Logistics Group
United States Marine Corps
02.2002 - 02.2006
United States Marine Corps
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