Raisa Rodriguez
HIALEAH,FL
Summary
Hardworking Server and licensed bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Enthusiastic bartender experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server-Bartender
Master Consessionair
Hialeah, FL
03.2019 - Current
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
MBA - Accounting And Finance
Hermanos Saiz
Cuba06-2012
Skills
- Food Running
- Beverage Preparation
- Guest Engagement
- Food Delivery
- Safe Food Handling
- Check payment processing
- Menu knowledge
- Positive and professional
- Exceptional customer service
- Liquor, wine, and food service
- Point of Sale (POS) system operations
- Suggestive Selling
- Cash Handling
Certification
- ABC Bartending Schools
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Server-Bartender
Master Consessionair
03.2019 - Current
MBA - Accounting And Finance
Hermanos Saiz
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