Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raiven Green

Laurel,MD

Summary

Patient Behavior Technician with 1 year of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Ally Behavioral Health
01.2023 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.

Delivery Driver

Amazon
11.2019 - 02.2021
  • Loaded and unloaded vehicles with customer packages, and delivered packages to customers' doors and business offices
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated delivery vehicles safely for roughly 365 days without accidents
  • Followed prescribed routes and time schedules to meet 100% on-time delivery
  • Inspected delivery vehicles before and after trips.

Multiple Positions

Walmart
12.2018 - 10.2019
  • Responded quickly to over 30 complaints and inquiries, maintaining high satisfaction with exceptional service
  • Grocery shopped customer's items for them, bagging, and making sure each item was correct
  • Obtained thorough knowledge of products sold to assist customers in locating and purchasing items
  • Solved complaints by customers and issued credits for returned merchandise
  • Worked in Money Center, and Customer Service.

Team Member

Jersey Mike's
06.2018 - 12.2018
  • Assisted customers with locating 100s of items, answering questions and providing direction and service
  • Cleaned and sanitized surfaces and equipment for maximum staff and guest protection
  • Operated kitchen equipment and tools to prepare delicious, quality food for guests
  • Completed basic kitchen and meal preparation tasks, such as sanitizing, cutting fruits and vegetables, slicing meats, and arranging garnishes
  • Ensured that products were properly rotated and stored to meet quality requirements.

Team Member

Delta Bingo
07.2018 - 11.2018
  • Maintained close floor surveillance over assigned area to detect irregularities
  • Verified over 20 jackpots and payouts
  • Trained and developed fellow cashiers in window functions to fulfill basic requirements and expertly handle fast-paced work
  • Opened, maintained, and closed assigned window for designated shift and expertly served high volumes of customers
  • Scanned and processed winning tickets and payments to winners.

Cashier/Visual Merchandiser

Forever 21
05.2017 - 06.2018
  • Adhered to all cash handling policies and procedures
  • Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates
  • Solved complaints by customers and issued credits for returned merchandise
  • Assisted customers with locating items, answering questions and providing direction and service
  • Maintained over 20 merchandise displays, including endcaps, floor displays, and aisles.

Education

No Degree - Psychology

Allegany College of Maryland
Cumberland, MD

No Degree - Psychology

Anne Arundel Community College
Arnold, MD

Bachelor of Science - Psychology

Bowie State University
Bowie, MD
12.2022

Skills

  • Customer service
  • Conflict resolution
  • Fast learner
  • Work well under pressure
  • Multitasker
  • Training and development
  • Cash handling
  • Applied Behavior Analysis
  • Social Skills Development
  • Discrete Trial Training
  • Behavioral Health
  • Behavior Intervention Plans

Certification

  • RBT - Registered Behavior Technician
  • First Aid/CPR Certified

Timeline

Registered Behavior Technician

Ally Behavioral Health
01.2023 - Current

Delivery Driver

Amazon
11.2019 - 02.2021

Multiple Positions

Walmart
12.2018 - 10.2019

Team Member

Delta Bingo
07.2018 - 11.2018

Team Member

Jersey Mike's
06.2018 - 12.2018

Cashier/Visual Merchandiser

Forever 21
05.2017 - 06.2018

No Degree - Psychology

Allegany College of Maryland

No Degree - Psychology

Anne Arundel Community College

Bachelor of Science - Psychology

Bowie State University

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Raiven Green