Raiven Andrea Tomas
Kaiser Permanente
Union City,CA
1
Certification
2
years of professional experience
Work History
Information Desk Volunteer
- Guided visitors with information and directions, improving their experience at the hospital.
- Provided information and directions to visitors, enhancing overall experience at the hospital.
- Ensured welcoming and organized information desk area, creating a positive first impression for visitors.
- Addressed inquiries in-person and over the phone, delivering exceptional customer service.
Medical Receptionist
4 Months- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Verified patient insurance, demographics, and health history to ensure accurate and up-to-date records.
- Supported patients by guiding them through the completion of necessary medical paperwork. complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Handled high call volumes, efficiently directing calls to appropriate departments while ensuring a courteous and professional interaction.
Summer Camp Counselor
- Led groups of children safely through a variety of camp activities.
- Mediated disputes among children to foster a positive environment and encourage active participation in sports and arts and crafts activities
- Acquired practical skills in child care in caring for hearing-impaired children during my time at work
- Showed readiness for leadership roles for assuming a leadership position
- Supported children of varying ages and skill levels, tailoring activities to meet diverse interests and developmental needs
- Gained experience in caring for hearing-impaired children during my time at work
Education
Bachelor of Science - Nursing
High School Diploma
Skills
Front Desk Operations
Patient scheduling
Medical office management
Medical records management
Vital signs
Direct patient care
Infection control practices
Equipment sterilization
Anatomy & Physiology Knowledge
Patient transfers
Certification
- BLS (CPR and AED) Certification, 08/06/25 - 08/06/27
- Licensed CNA, 01/24/26 - 01/24/2028
Timeline
Information Desk Volunteer
Kaiser Permanente
07.2025 - 08.2023Read More
Medical Receptionist
Ca Cardiovascular Consultants
12.2022 - 04.2023Read More
Summer Camp Counselor
League of Volunteers
07.2021 - 07.2021Read More
University of San Francisco
Bachelor of Science from Nursing
Read More
James Logan High School
High School Diploma
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