Raj Badola
Blaine,MN
Summary
Dynamic and results-oriented professional with a proven track record as CEO and operations manager, adept at steering organizational growth and optimizing efficiency. Skilled in bookkeeping and financial management, with hands-on experience in owning and managing multiple mattress showrooms, driving sales and delivering exceptional customer service. Demonstrated ability to develop and implement strategic initiatives to achieve business objectives, coupled with strong leadership and interpersonal skills to motivate teams towards success.
Overview
8
8
years of professional experience
Work History
Owner
Pillar Sleep Mattress
01.2023 - Current
- Manage day-to-day business operations.
- Revitalize product development strategies to enhance mattress offerings, resulting in increased customer satisfaction and market competitiveness.
- Orchestrate the development of websites and comprehensive marketing strategies, driving brand visibility and engagement across diverse digital platforms.
Owner
Online Mattress Showrooms
09.2022 - 04.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Successfully expanded store locations from 2 to 3 within a span of 9 months
Consultant/Assistant Manager
Sleep Sherpa Mattress Showrooms
11.2017 - 09.2022
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Successfully expanded store locations from 1 to 3
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
CEO
SOL Organics
06.2016 - 03.2022
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Optimized supply chain operations for reduced costs and increased efficiency.
Education
No Degree - General Studies
Anoka-Ramsey Community College
Minneapolis, MNHigh School Diploma -
Spring Lake Park Senior High School
Spring Lake Park, MN06.2011
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Staff Management
- Financial Management
- Staff hiring
- Business launch
- Business Development
- Cost Reduction
- Bookkeeping
Timeline
Owner
Pillar Sleep Mattress
01.2023 - Current
Owner
Online Mattress Showrooms
09.2022 - 04.2024
Consultant/Assistant Manager
Sleep Sherpa Mattress Showrooms
11.2017 - 09.2022
CEO
SOL Organics
06.2016 - 03.2022
No Degree - General Studies
Anoka-Ramsey Community College
High School Diploma -
Spring Lake Park Senior High School
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