Raj Rai
Hamilton,OH
Summary
Personable and dedicated Customer Service Representative with extensive experience in the Gas Station industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses. A dedicated employee with strengths in customer service, sales, and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
6
6
years of professional experience
Work History
Cashier Manager
Gas Station
Lebanon, OH
06.2023 - 11.2023
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer complaints on time while maintaining excellent customer service standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Increased likelihood of repeat business by building friendly relationships with customers.
Picker and Packing
ORS Nasco
West Chester, OH
01.2022 - 08.2023
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Picker Packer
Safholland
West Chester, OH
02.2021 - 12.2021
- Placed products on conveyors for final wrapping and shipment.
- Operated forklift and pallet jack to transport heavy loads.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Picking and Stowing
SanMar
West Chester, OH
08.2017 - 07.2019
- Tracked market and competitor activities to stay current on products and consumer preferences.
- Verified that all merchandise was accounted for at the end of the shift.
- Maintained professionalism and efficiency while working closely with leadership.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Organized backroom stock areas according to company standards.
Education
High School Diploma -
Winton Woods High School
Cincinnati, OH05-2018
Skills
- Time Management
- Operations Leadership
- Store Opening and Closing
- Issue Resolution
- Attention to Detail
- Schedule Maintenance
- Shift Scheduling
- Team Leadership
- Customer Service
- Employee Management
Languages
Nepali
Professional
English
Professional
Timeline
Cashier Manager
Gas Station
06.2023 - 11.2023
Picker and Packing
ORS Nasco
01.2022 - 08.2023
Picker Packer
Safholland
02.2021 - 12.2021
Picking and Stowing
SanMar
08.2017 - 07.2019
High School Diploma -
Winton Woods High School
Similar Profiles
Javian GarzaJavian Garza
Crew Member at Gas StationCrew Member at Gas Station
Zuleyma lazaroZuleyma lazaro
Cashier at Gas StationCashier at Gas Station
Raj PatelRaj Patel
Cashier Team Lead at Gas StationCashier Team Lead at Gas Station
Carlos ZayasCarlos Zayas
Cashier at Gas StationCashier at Gas Station
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks