Raja Pullala
Summary
Dynamic IT professional with over 17 years of experience, including more than 12 years as a Senior Salesforce Developer/Consultant. Expertise in Salesforce CRM encompasses Administration, Force.com Development, and Lightning Development, supported by 5 years of Java Development. Proficient in all phases of the Software Development Life Cycle (SDLC), including requirements gathering, solution design, and deployment, with strong knowledge of Agile and Waterfall methodologies. Extensive hands-on experience with various Salesforce Clouds—such as Sales, Service, Experience Cloud, Health Cloud, and Data Cloud Einstein AI—demonstrates a deep understanding of system architecture and integration capabilities.
Overview
11
11
years of professional experience
Work History
Senior Salesforce Developer
PWC
01.2023 - Current
- Designed and developed Salesforce solutions, translating business requirements into technical designs by collaborating with stakeholders, architects, and analysts.
- Developed scalable Salesforce solutions using Apex (Classes, Triggers, Batch, Queueable, Schedulable, Future, Invocable), Apex REST/SOAP, Asynchronous Apex, Platform Events, and Apex Managed Sharing.
- Built dynamic Lightning Web Components (LWC), Aura, and Visualforce with LDS, LMS, NavigationMixin, Toast, Modals, SLDS, Locker Service, and Experience Builder for secure responsive UIs.
- Built responsive and scalable front-end using Lightning Web Components (LWC), Aura Components, Visualforce Pages, Lightning App Builder, Record Pages, LMS, LDS, NavigationMixin, Flow Integration (@wire FlowNavigationFinishEvent), SLDS, Locker Service / Lightning Web Security, Lightning Modal/Toast (ShowToastEvent), Quick Actions, Experience Builder (Community Builder), Shadow DOM, Custom Event Communication, and Pub/Sub Model in LWC, leveraging HTML5, CSS3, JavaScript (ES6+), TypeScript, Bootstrap/Tailwind, Angular/React, and Accessibility (ARIA).
- Integrated Salesforce with external systems using REST, SOAP, Bulk, Composite, Metadata, Tooling, Streaming APIs, MuleSoft, Named Credentials, OAuth 2.0/JWT, AWS/Azure API Gateway, and Apigee.
- Automated business processes using Flow Builder, Approval Process, Validation/Assignment Rules, Custom Metadata-driven Flows, and migrated Workflow/Process Builder logic to Flows.
- Modeled and optimized data with SOQL/SOSL, relationship/aggregate queries, Custom & Big Objects, Rollups, Schema Builder, and Data Loader/Import Wizard for LDV performance.
- Enforced compliance via CRUD/FLS, WITH SECURITY_ENFORCED, stripInaccessible(), Profiles, Permission Sets, Shield Encryption, SSO/SAML, and Transaction Security Policies.
- Implemented OmniStudio/Vlocity (OmniScripts, FlexCards, DataRaptors, Integration Procedures) and optimized runtime efficiency.
- Delivered Service Cloud (Cases, Email-to-Case, Omni-Channel, Knowledge, Entitlements) and Sales Cloud (CPQ, Forecasting, Web-to-Lead) solutions.
- Built CI/CD pipelines with Copado, Jenkins, GitHub, Azure DevOps, Salesforce CLI (SFDX), scratch orgs, packages, and code quality tools (PMD, CodeScan, SonarQube).
- Created Reports, Dashboards, Custom Report Types, CRM Analytics, Data Cloud (Ingestion, Identity Resolution, Segmentation), and Einstein Discovery/Next Best Action.
- Ensured robust testing using @isTest, testSetup, Mock Callouts, Test.startTest()/stopTest(), Test Data Factory, Replay Debugger, LTS, and Jest (LWC) achieving 90%+ coverage.
- Applied HTML5, CSS3, JavaScript (ES6+), TypeScript, Bootstrap/Tailwind, Angular/React, and Figma/InVision for responsive UI/UX with accessibility (ARIA) and multi-cloud support.
- Built CI/CD pipelines using Copado, GitHub, Jenkins, Azure DevOps, VS Code for deployments, sandbox refreshes, and release management.
- Delivered scalable, secure Experience Cloud portals using Apex, LWC, Flows, Einstein AI, Shield Encryption, DevOps Pipelines, Data Cloud segmentation.
- Managed ExperienceBundle metadata via Copado, Gearset, Git, Bitbucket, Bamboo, Azure DevOps, SFDX, ANT, with code quality using PMD, CodeScan, SonarQube.
- Developed Einstein Analytics dashboards, datasets, and predictions for Lead Scoring, Opportunity Insights, Forecast Accuracy, and Sales KPIs.
- Integrated Einstein Bots, Recommendations, Next Best Action, Prediction Builder, Discovery, Copilot/Agent force, Journey Builder (MC Connect) for predictive engagement.
- Built analytics using CRM Analytics/Tableau CRM, Datasets, Recipes, Lenses, Data Cloud (Ingestion, Identity Resolution, Segmentation, AI Model Builder), GA4/Tag Manager, Row-Level Security.
- Designed predictive dashboards using Einstein Analytics, Data Recipes, Custom Report Types, Joined Reports.
- Integrated via SOAP, REST, Bulk, Streaming, Metadata APIs, Salesforce Connect, Informatica, Boomi; developed custom APIs/workflows.
- Engineered backend using Apex Classes, Triggers, Batch, Queueable, Schedulable, Future, Invocable, REST/SOAP, Email Service, Scheduler.
- Implemented Managed Sharing, Exception Handling, Apex Limits, Transactions, Dynamic Apex (Schema, SObjectType), Custom Metadata/Settings, and Platform Events (Pub/Sub).
Senior Salesforce Developer
State Client Of CA
11.2021 - 12.2022
- Core Dev: Built Apex (Classes, Triggers, Batch, Scheduled, Test Classes 90%+), Visualforce, APEX email services; followed coding standards and Salesforce best practices.
- UI/Frontend: Delivered LWC, Aura, Lightning Pages, Communities/Experience Sites, Service Console, Self-Service Portals using HTML5, CSS3/SASS/LESS, JavaScript, AngularJS, React (Redux, Router, Hooks, Redux-Saga), Bootstrap, Node.js, MongoDB; tools Figma, Sketch, InVision; testing Jasmine; tracking JIRA; SLDS.
- Clouds & Objects: Configured Sales Cloud (Accounts, Contacts, Leads, Opportunities, Products, Price Books, Quotes, Campaigns, Forecasts, Contracts, Cases, Chatter), Service Cloud (Email-to-Case, Web-to-Case, Auto-assignment, Omni-Channel, Skill-based routing, Queues, Entitlements, Live Agent, Knowledge), Financial Services Cloud (FSC), Public Sector Solutions (licensing & permitting, grants, citizen engagement).
- Leveraged OmniStudio, Einstein AI Stack, Data Cloud AI Model Builder, AWS Lambda, Azure Functions, MuleSoft, Serverless APIs for multi-cloud scalability.
- Integrations/APIs: Implemented REST, SOAP, Bulk, Metadata APIs; authored/consumed JSON, XML, WSDL; IAM/OAuth/SSO; middleware/ETL: MuleSoft, Informatica, Dell Boomi, Jitterbit; 3rd-party: OwnBackup, Conga Composer/Contracts/Orchestrate/Sign, Adobe Sign, DocuSign, S-Docs, InGenius.
- Data & Migration: Used Data Loader, Import Wizard, Workbench, SOQL/SOSL; created migration plans, mappings, runbooks, quality metrics; governance via audits, deduplication, validation rules, exception handling, data seeding; OwnBackup for backup/recovery, sandbox seeding, incident restoration.
- Analytics: Built Reports/Dashboards; Einstein/CRM Analytics (datasets, recipes, lenses, SAQL, Dataflows, Lens), plus Tableau and Power BI visualizations; Dashboard Designer components (charts, tables, gauges, filters); Lens for ad-hoc analyses.
- Salesforce Customization: Proficient in creating and managing Custom Objects, Custom Tabs, Custom Fields, Validation Rules, Lightning Pages, Page Layouts, Record Types, Flows, Assignment Rules, Automated Approvals, and Notifications.
- Configured and customized Standard Objects such as Leads, Accounts, Contacts, Opportunities, Products, Price Books, Quotes, Orders, Contracts, Campaigns, Forecasts, Reports, Dashboards.
- Implemented Lead Management including Lead Assignment Rules, Lead Conversion, Web-to-Lead, Campaign Influence.
- Managed Opportunity Stages, Sales Path, Forecast Categories, Opportunity Splits, and pipeline visibility.
- Configured Campaign Management with Campaign Hierarchies, ROI Tracking, Campaign Influence Models.
- Built Products, Price Books, Quotes, Orders, and automated the Quote-to-Cash process with approvals.
- Customized Page Layouts, Record Types, Validation Rules, Formula Fields, Roll-up Summary Fields, Dependent Picklists to meet sales process needs.
- Designed Flows (Screen, Auto-launched) and Process Builder Automation for approvals, notifications, field updates, task creation.
- Automation & AI: Implemented Flows, Process Builder, Workflow Rules, Approval Processes, email alerts, outbound messages; Einstein AI (Case Classification, Next Best Action); Aquant bot with Einstein for Service.
- Admin & Security: Managed 300+ users—licenses, OWD, Profiles, Roles, Permission Sets, Sharing Rules, security controls; Health Check, Optimizer, release updates; page layouts, record types, dependent picklists, formula fields, roll-up summaries.
- Omni-Channel & LWR: Configured service channels, routing rules, skills/capacity, priorities, presence statuses; monitored with Omni-Channel Supervisor to meet SLAs; built LWR portals with ES6+, Custom Elements, Shadow DOM, custom branding, MIAW.
- Configured User Access, Branching Strategy, Environments, Metadata Deployment Settings.
- Automated Copado Deployments, Back Promotions, Hotfixes, Rollbacks, and ensured Metadata Consistency.
- Integrated CI/CD Pipelines with GitHub/GitLab/Bitbucket, implementing Version Control Strategy.
Senior Salesforce Developer
Charter Communications/Spectrum Telecom
01.2019 - 10.2021
- Collaborated with cross-functional and offshore teams to gather requirements, translate them into technical specifications, and deploy Salesforce solutions.
- Utilized Asynchronous Apex, HTTP Callouts, Named Credentials, Continuation, and best-practice testing with @isTest, seeAllData, testSetup.
- Built responsive UIs using LWC, Aura, Visualforce, Lightning App Builder, Record Pages, SLDS, Custom Events, Shadow DOM.
- Applied LMS, LDS, NavigationMixin, Flow Integration (@wire FlowNavigationFinishEvent), ShowToastEvent, Quick Actions, Lightning Locker/Web Security.
- Automated processes via Flow Builder, Process Builder, Workflow, Approval, Validation, Assignment, Escalation Rules, Email Alerts, and Screen/Auto-launched Flows.
- Delivered Custom Metadata–Driven Flows, OmniStudio/Vlocity (OmniScripts, FlexCards, DataRaptors, Integration Procedures).
- Engineered robust back-end using Apex (Classes, Triggers, Controllers, Batch, Queueable, Schedulable, Future @future, Invocable @InvocableMethod), Apex REST @RestResource, Apex SOAP, Email Service, Scheduler, Managed Sharing, Exception Handling (try-catch-finally), Apex Limits, Transactions, Dynamic Apex (Describe Calls – Schema, SObjectType), Custom Metadata/Settings, Rollup Helper/Custom Rollup, Messaging APIs (Email Templates), Platform Events (Publish/Subscribe), Asynchronous Apex (Batch, Queueable, Future, Scheduled), and Callouts (HTTP, Named Credential, Continuation) with Testing Annotations (@isTest, seeAllData, testSetup).
- Configured and customized Sales Cloud, Service Cloud (Email-to-Case, Web-to-Case, Omni-Channel, Live Chat, Knowledge, Entitlements, SLAs, Surveys, Escalations, Macros, Quick Text, Service Console, Utility Bar), Experience Cloud, Financial Services Cloud, and Field Service Lightning (Work Orders, Appointments, Skills, Territories, FSL Mobile App); implemented Flow Builder, Approval Process, Validation/Assignment/Escalation Rules, Email Alerts/Templates, Screen Flows, Record-Triggered Flows, Scheduled Flows, and Custom Metadata-Driven Flows, replacing Workflow Rules and Process Builder.
- Integrated Salesforce with enterprise platforms via REST, SOAP, Bulk (v1,v2), Composite, Metadata, Tooling, Streaming / PushTopic, Change Data Capture (CDC), Platform Events / EventBus, MuleSoft (Anypoint Platform), Boomi, Informatica, AWS/Azure API Gateway, Apigee, ERP, ITSM, and DocuSign, using Named Credentials, Connected Apps, OAuth 2.0 / JWT Bearer Flow, SSO/SAML, Auth Providers, and Salesforce CLI (SFDX) automation.
- Built Quote-to-Cash automation using Salesforce CPQ (bundles, pricing rules, discount schedules, quote templates, renewals) in RCA Cloud with approval routing via Flows, Process Builder, Apex.
- Developed APIs/data exchange (JSON, XML, CSV, SFTP, SQL, Postgres) ensuring data quality, governance, and compliance.
- Configured Conga Composer/Conductor, DocuSign; automated invoices & approvals via Custom Settings & Apex.
- Implemented OmniStudio / Vlocity (OmniScripts, FlexCards, DataRaptors, Integration Procedures) for guided automation and optimized workflows; deployed Service Cloud Voice (Amazon Connect), CTI (Genesys, Five9, Twilio), and Digital Engagement (SMS, WhatsApp, Facebook Messenger, Apple Business Chat, Web Messaging, Twitter); configured Einstein Bots, Case Classification, Reply Recommendations, Incident Management, Slack Swarming, Embedded Service, Einstein Copilot, Agentforce, and Next Best Action.
- Delivered insights and automation with CRM Analytics (Tableau CRM / Einstein Analytics), Reports, Joined Reports, Data Recipes, KPIs, Service Analytics App, Einstein Discovery, Prediction Builder, and Data Cloud (Ingestion, Identity Resolution, Segmentation); implemented Einstein Bots, Copilot, Agentforce, and AI-driven automation for predictive intelligence.
- Maintained enterprise-grade CI/CD pipelines using Copado, Gearset, GitHub, Bitbucket, Jenkins, Azure DevOps, and SFDX, integrated with PMD, CodeScan, SonarQube, Shield Encryption, Event Monitoring, Field Audit Trail, and Transaction Security Policies; enforced CRUD/FLS, WITH SECURITY_ENFORCED, stripInaccessible(), and achieved 90%+ Apex Test Coverage under Agile/SCRUM delivery.
Salesforce Developer
McKesson Health Care
01.2018 - 12.2018
- Customized Salesforce Health Cloud for patient management, care coordination, provider networks, care plans, care pathways, health assessments, permissions, and patient education materials.
- Developed Apex (Classes, Triggers, Batch, Schedulable), Visualforce, Lightning Web Components (LWC), Aura Components, Flows, and Force.com Sites to automate processes.
- Designed and implemented Salesforce Connect integrations using OData, Named Credentials, and External Objects for real-time data federation with SQL, SAP, and MuleSoft APIs.
- Configured secure authentication via OAuth 2.0, JWT, and SAML, enforcing least-privilege access with profiles and permission sets.
- Enabled Salesforce Shield Platform Encryption across Standard, Custom, and Big Objects to protect PHI/PII and meet HIPAA/FedRAMP/GDPR compliance.
- Managed tenant secrets and key lifecycle through BYOK and External Key Management (EKM) integrated with AWS KMS / Azure Key Vault.
- Activated Shield Encryption for Data Cloud to secure data ingestion, identity resolution, and calculated insights under customer-managed keys.
- Configured deterministic and probabilistic encryption to maintain reporting, search, and filtering functionality on encrypted fields.
- Secured portal data via WITH SECURITY_ENFORCED, stripInaccessible(), CRUD/FLS checks (Schema.sObjectType), Shield Platform Encryption, Transaction Security Policies, Event Monitoring, Audit Trail, Field Audit Trail, Named Credentials, Auth Providers, and compliance with FedRAMP, HIPAA, GDPR.
- Built Salesforce Communities / Experience Cloud portals for patients, providers, partners using Lightning App Builder, Aura, LWC, SLDS, JavaScript, CSS, AngularJS.
- Implemented OmniStudio/Vlocity (OmniScripts, DataRaptors, Integration Procedures) and optimized runtime performance using best practices.
- Configured Omni-Channel (routing, queues, roles, profiles, dashboards) to streamline healthcare service operations.
- Customized Health Cloud for patient management, care coordination, provider networks, and clinical workflows.
- Configured Health Cloud objects: patient records, care plans, health pathways, assessments, and permissions.
- Integrated Health Cloud with EHR/EMR, labs, billing, telehealth, Epic, and Genesys using REST/SOAP APIs, MuleSoft, HL7/FHIR.
- Integrated Salesforce with ERP, ServiceMax, Informatica Cloud, Marketo enabling bi-directional campaign data flow.
- Implemented Salesforce security (Profiles, Roles, OWDs, Permission Sets, Sharing Rules, Salesforce Shield) ensuring HIPAA/HITRUST compliance.
- Designed & deployed Einstein Analytics (CRM Analytics) dashboards, datasets, lenses, recipes, and predictive insights for KPIs & healthcare reporting.
- Developed automation for care transitions, referrals, patient follow-ups; created workflows, validation rules, approval processes, assignment rules, test classes.
- Migrated & managed data with Data Loader, Import Wizard, SOQL/SOSL; optimized Apex & SOQL performance, Lightning page performance, API integrations.
Salesforce Developer
US Bank
04.2017 - 01.2018
- Architected and implemented Salesforce Experience Cloud (Digital Experiences) portals — Customer, Partner, Employer, Certification, Self-Service — using LWR, Aura templates, Experience Builder, Lightning App Builder, Themes, Branding Sets, SLDS, CSS overrides, compliant responsive UI.
- Designed Service Cloud with Case Management (Web-to-Case, Email-to-Case), Knowledge, Live Agent, Entitlements, Chatter, Omni-Channel Routing, Queues, Roles, Profiles.
- Authored ETL/integration docs, test plans, release notes; mentored developers, enforced best practices, delivered in Agile/Scrum environments.
- Implemented Forecasting (Collaborative Forecasts, Quotas) for accurate pipeline tracking and revenue prediction.
- Configured Territory Management for Account/Opportunity assignments and visibility.
- Designed and maintained Reports (Tabular, Summary, Matrix, Joined) and Dashboards for sales leadership and operations.
- Managed Chatter for sales collaboration, enabling file sharing, deal updates, team communication.
- Implemented CMS Connect/Headless CMS/Salesforce CMS Collections & Channels for JSON rendering & dynamic content delivery.
- Deployed Sales Forecasting, Sales Analytics, Web-to-Lead, Sales Path, Visual Workflows, CRMA dashboard security, integrated Marketo, Outlook, Google Workspace.
- Drove DevOps / CI-CD automation using Copado, Gearset, Jenkins, Git, Azure DevOps, Bamboo, SFDX CLI, and ANT Deployments with Pre/Post Scripts and Code Coverage Enforcement.
- Configured Contact→User provisioning, Guest/Authenticated/Mixed sites, Partner Role Hierarchy, Delegated Administration, Sharing Sets/Rules, Profiles, Permission Sets/Groups, and Role Hierarchy-based access.
- Automated self-service workflows using Flow Builder, Screen Flows, Flow Orchestration, Process Builder, Apex Approvals, Email Templates, Auto-Response Rules, Assignment Rules, and Escalations.
- Optimized governor limits and large data volumes through Bulkified Apex, Platform Cache, Aggregate Queries, Transaction Boundaries, and Metadata-Driven Architecture.
- Designed scalable data models using Custom Objects/Fields, Roll-Up Summaries, Formula Fields, Custom Metadata/Settings, Big Objects, Indexing, Skinny Tables, Schema Builder, and Data Loader / Import Wizard for LDV optimization.
- Applied Duplicate/Matching/Validation Rules, Rollup Helper, Field History Tracking, Data Cleanup, and Audit Controls for data integrity.
- Process automation and reporting: Configured process automation, security, data models, reports, and dashboards, including Single Sign-On (SSO).
Salesforce Developer
Cognizant Technologies
12.2015 - 03.2017
- Salesforce Customization and Configuration: Customized objects (Account, Contact, Lead, Opportunity, Designed and developed Sales Cloud solutions automating Lead, Opportunity, Account, Contact, Campaign, Quote, and Forecast processes using Apex, Flows, and Lightning Components.
- Implemented Lead assignment, scoring, and conversion automation; customized Opportunity stages, sales paths, and forecasting with validation rules, Apex triggers, and quota rollups.
- Field Service Lightning: Installed managed package/mobile app; modeled Work Orders, Work Types, Service Appointments, Service Resources, Territories; set service crews, skills, availability; configured Service Rules/Objectives; delivered FSL POCs.
- Configured and deployed Field Service Lightning (FSL): installed managed package, set up mobile app, and modeled Work Orders, Work Types, Service Appointments, Service Resources, Territories.
- Built Quote/CPQ customizations (templates, pricing, discount logic, approvals) and automated Campaign attribution and reporting.
- Delivered Service Cloud features: Case Management, Email-to-Case, Web-to-Case, Omni-Channel routing, Entitlements, Milestones, SLAs.
- Built Service Console, Knowledge Base, Live Agent, and CTI integrations with skills-based routing and escalation logic.
- Configured Field Service Lightning (FSL) with work orders, dispatcher console, scheduling, and offline mobile customization.
- Developed custom LWC/Aura components (signature capture, application forms, dashboards) and applied LWR + SLDS branding for modern UX.
- Implemented secure authentication: SSO, MFA, OAuth, guest user access rules, and external identity providers.
- Built custom Apex, triggers, flows, and batch jobs for healthcare automation, patient engagement, and care team collaboration.
- Leveraged Salesforce Data Cloud for 360 customer views, real-time data unification, identity resolution, and audience segmentation.
- Engineered automation frameworks with Approval Processes, Platform Events, Batch/Scheduled Jobs, and Pub/Sub integrations.
- Designed API/middleware integrations with ERP, EHR, CPQ, billing, and legacy systems using REST, SOAP, Bulk APIs, MuleSoft, Azure, AWS.
- Automated data management: imports, deduplication, cleansing, sandbox seeding (OwnBackup), and high-volume batch processing.
- Performed Data Import/Export using Data Loader, Workbench, Import Wizard, ETL Tools (Informatica Cloud, Snowflake).
- Applied Security Model (Profiles, Roles, Permission Sets, OWD, Sharing Rules, Restriction Rules) to safeguard sales data.
- Supported Sales Teams with training, documentation, UAT, and end-user support for adoption of new features.
- Conducted Release Testing, Deployment, and DevOps activities using Git, Azure DevOps, Copado, ANT Migration Tool, Change Sets, Visual Studio Code, Force.com IDE.
- Experienced in Apex (DML, Triggers, Test Classes, Batch, Queueable, Future), Visualforce, Lightning Web Components (LWC), Aura Components, and Lightning App Builder.
- Skilled in REST API, SOAP API, Salesforce Web Services, MuleSoft, External Services, and third-party integrations.
- Developed Email Templates, Quick Actions, Global Actions, Mobile Administration for sales users.
- Integrated Sales Cloud with Outlook/Gmail, Marketing Cloud, MuleSoft, and external systems for Lead/Opportunity sync.
- Developed with HTML5, CSS3, JavaScript, React.js, AngularJS, jQuery, Bootstrap for responsive apps.
- Implemented FLS, CRUD, Profiles, Roles, Permission Sets, Sharing Rules for secure access.
- Integrated systems via Apex REST/SOAP, Named Credentials, External Services, MuleSoft, Azure Functions, AWS Lambda, Serverless, ERP/Billing/Marketing Cloud APIs.
- Configured Salesforce Connect (OData), External Objects, CDC, Platform Events, LMS, OAuth 2.0/JWT, Composite/Tooling/Bulk APIs, Apigee/AWS API Gateway, SFDX.
- Monitored portals via Debug Logs, Event Monitoring (Page Views/API Calls), Publishing Lifecycle (Staging→Active), and Maintenance Mode.
- Built custom apps and Lightning pages using LWC, Aura, Apex Classes, Triggers, Batch Apex, Visualforce.
- Led CI/CD and DevOps using Copado, Git, Change Sets, DevOps Center, with OwnBackup for backup/recovery.
Salesforce Developer / Administrator
HCL Technologies
03.2015 - 12.2015
Salesforce Developer
Wipro Ltd
07.2014 - 03.2015
Education
Masters -
Masters in Information Technology
Skills
Salesforce Core DevelopmentApex (Classes, Triggers, Batch, Queueable, Future, Schedulable, Invocable), Visualforce, Lightning Web Components (LWC), Aura, Lightning App Builder, Dynamic Forms, SOQL/SOSL, Custom Metadata/Settings, Rollup Helper, Validation Rules, CRUD/FLS, WITH SECURITY_ENFORCED, stripInaccessible(), Platform Events, Change Data Capture, Pub/SubFrontend & UI/UXHTML5, CSS3, JavaScript (ES6), TypeScript, Bootstrap, Tailwind, Angular, React, SLDS, LDS, LMS, Experience Cloud, LWR, CMS Connect, Themes, Branding Sets, WCAG/ARIA Accessibility, Responsive Design, Figma, InVisionIntegrations & APIsREST, SOAP, Bulk, Composite, Metadata, Tooling, Streaming, GraphQL, Connect APIs, Named Credentials, OAuth 20, JWT, SAML, OpenID, SSO/MFA, MuleSoft, Boomi, Informatica, Apigee, AWS Lambda/S3, Azure Functions, Salesforce Connect, OData, HTTP CalloutsSalesforce Clouds & ProductsSales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud, Health Cloud, Field Service Lightning, Manufacturing Cloud, Marketing Cloud, Commerce Cloud, CPQ, OmniStudio/Vlocity (OmniScripts, FlexCards, DataRaptors, Integration Procedures), Omni-Channel, Knowledge, EntitlementsData, AI & AnalyticsData Cloud (Ingestion, Identity Resolution, Segmentation, Calculated Insights), CRM Analytics (Tableau CRM, Einstein Analytics), Einstein Discovery, Prediction Builder, Next Best Action, Copilot, Agentforce, Tableau, Power BI, Snowflake
Salesforce Certifications
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Experience Cloud Consultant
- Salesforce Certified Platform App Builder
- Salesforce Certified Field Service Lightning
- Salesforce Certified User Experience Designer
- Salesforce Certified Data Cloud Consultant
- Salesforce Advanced Developer Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Omni Cloud Consultant
- Salesforce Certified Einstein Analytics Consultant
- Salesforce Certified Marketing Cloud Consultant
- Salesforce Certified Non-Profit Cloud Consultant
- Copado Certified Consultant
Timeline
Senior Salesforce Developer
PWC
01.2023 - Current
Senior Salesforce Developer
State Client Of CA
11.2021 - 12.2022
Senior Salesforce Developer
Charter Communications/Spectrum Telecom
01.2019 - 10.2021
Salesforce Developer
McKesson Health Care
01.2018 - 12.2018
Salesforce Developer
US Bank
04.2017 - 01.2018
Salesforce Developer
Cognizant Technologies
12.2015 - 03.2017
Salesforce Developer / Administrator
HCL Technologies
03.2015 - 12.2015
Salesforce Developer
Wipro Ltd
07.2014 - 03.2015
Masters -
Masters in Information Technology