RAJAL PATEL
Merritt Island,FL
Summary
Results driven Collections Manager with a proven track record at AUTO MASTER, excelling in collections and customer service. Expertly manage over 200 delinquent accounts, enhancing efficiency of collections through process improvements.
Overview
28
28
years of professional experience
Work History
Collections Manager
AUTO MASTER
Cocoa, FL
12.2012 - Current
- Manage over 200 delinquent accounts
- Monitor payments due from clients and promptly contact clients with past due payments
- Assist customers in resolving their delinquent accounts
- Handle payment complaints or discrepancies
- Train new employees on customer service, money handling and organizing strategies
Store Manager
Sunshine Good Mart
01.1997 - 07.2012
- Oversaw store operations for more than 14 years
- Engaged in acquiring merchandise
- Managed daily accounts payable and receivables
- Supported clients in selecting suitable products
- Resolved issues with attention to detail and professionalism
Education
Bachelor of Arts - Business Administration
University of Central Florida
Orlando, FL12.2007
Skills
- Expert at collections
- Great customer service skills
- Extensive experience in financing
- Knowledge of Accounts Payable/Receivable
- Proficient in Microsoft Office
Timeline
Collections Manager
AUTO MASTER
12.2012 - Current
Store Manager
Sunshine Good Mart
01.1997 - 07.2012
Bachelor of Arts - Business Administration
University of Central Florida