Rajani Clinger
Santa Fe Community College
Santa Fe,NM
8
Years of experience
Knowledgeable cannabis industry professional with strong product expertise and customer service skills. Understands compliance regulations and adapts to evolving demands to meet objectives. Skilled in inventory management, sales techniques, and customer education, delivering tailored recommendations and fostering robust client relationships. Informed on industry trends and regulatory compliance, ensuring a safe consumer experience.
Work History
Budtender
1 Year 2 Months- Guide product selection: Consult with customers to understand their desired effects, symptoms, or preferences and recommend suitable cannabis products (flower, edibles, concentrates, topicals, or tinctures).
- Educated consumers on cannabinoid profiles (THC/CBD levels), terpene effects, consumption methods, onset times, and proper dosing, enhancing product knowledge for first-time and experienced buyers.
- Provided welcoming environment by directly answering questions, maintaining friendly tone, and delivering tailored recommendations while adhering to regulations.
- Facilitated seamless customer purchases by overseeing sales procedures and transaction completion.
- Operate point-of-sale (POS) systems: Ring up sales transactions, process cash and debit payments, handle discounts, and issue accurate receipts.
- Enforce purchasing limits: Monitor customer cart totals to ensure purchases stay strictly within local and state daily possession limits.
- Upsell and cross-sell: Introduce related consumption accessories (papers, vaporizers, grinders) or highlight current store promotions.
- Compliance & Regulatory Verification
- Check identification: Strictly verify valid government-issued IDs at check-in or checkout to confirm legal age requirements (21+ for recreational, state-issued medical cards for medical patients).
- Maintain seed-to-sale compliance: Ensure all sold items are scanned accurately through regulatory compliance tracking software (such as Dutchie).
- Adhere to safety rules: Keep all cannabis inventory behind secure counters, follow packaging guidelines, and report suspicious activities or non-compliance risks to management.
- Inventory Management & Store Operations
- Restocked sales floors by unpacking, labeling, and displaying inventory in compliance with display regulations and security protocols, ensuring organized and accessible products.
- Conduct inventory counts: Perform daily or weekly physical inventory audits to reconcile physical stock with POS records.
- Maintained up-to-date knowledge of cannabis regulations, product releases, and market developments.: Keep up-to-date with emerging strains, brand releases, local cannabis regulations, and industry trends.
Student Worker
2 Years- Collaborated with team members to achieve productivity goals and ensure task completion.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Enhanced campus atmosphere by providing exceptional customer service to students and faculty, addressing inquiries and concerns promptly.
- Facilitated smoother student enrollment processes through diligent record-keeping and assistance.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Picked items for customer orders to ensure accurate order fulfillment., sorted and processed customer orders to manage order fulfillment and increase sales.
- Streamlined student enrollment processes through accurate record-keeping and direct assistance.
Dog Handler/Trainer
3 Months- Managed multiple dog areas to maintain a safe and happy environment.
- Interpreted dog behavior to prevent fights, ensuring safety and happiness of pets
- Executed manual labor tasks following detailed supervisor instructions to maintain operational standards
- Provided exceptional customer service to foster strong relationships and enhance pet owner satisfaction
Front Desk/Sales Associate
1 Year 3 Months- Addressed needs of walk-in, scheduled, and telephone customers by providing knowledgeable support and enhancing customer satisfaction
- Coordinated master calendar of appointments for existing, new, and potential customers to optimize scheduling and service delivery
- Provided installation and troubleshooting guidance to customers, ensuring successful product usage and improving overall customer experience
- Maintained a master calendar of appointments covering existing, new, and potential customers
Ranch Hand
1 Year 4 Months- Supported animal health initiatives by ensuring proper care with consistent feeding, watering, and medication schedules
- Executed feeding and watering routines according to schedules and instructions
- Sustained comfortable, clean, and sanitized quarters for animals
Home Furnishing Consultant
1 Year- Resolved customer issues promptly, enhancing overall satisfaction
- Exceeded sales quotas through strategic upselling techniques
- Effectively promoted products by staying informed on offerings and pricing
Pet Sitter
1 Year- Supported pet owners by managing pet care during work and vacation periods, ensuring pets' well-being and comfort
- Exercised animals to maintain physical and mental health
- Fed and watered animals according to schedules and feeding instructions
- Provided overnight care in client homes, promoting security and peace of mind during owner absences
- Maintained cleanliness of house by regularly tidying and organizing spaces and neat, turned lights on at dusk and checked home perimeter for signs of unauthorized entry
Retail Sales Associate
2 Months- Boosted sales by ensuring sales floor was stocked with organized products and attractive displays
- Investigated and resolved customer concerns related to order inquiries and delivery tracking
- Resolved customer concerns regarding order inquiries and delivery tracking to enhance satisfaction
- Showcase knowledge about ranch and farm animal feed and other needs
Busser
7 Months- Managed dining room cleaning needs, smoothly handling opening, closing, and shift change tasks
- Assisted servers by providing necessary support during busy shifts by restocking supplies and cleaning up spills
- Maintained readiness for guests' needs by quickly transporting glassware and utensils to and from the kitchen
- Greeted guests warmly upon arrival to create a welcoming atmosphere and responded positively to guests
- Pre-cleared plates, refilled beverages, and wrapped leftover food to assist waiting staff in maintaining a smooth dining experience
- Prepared front-of-house stations for efficient service and guest satisfaction
- Cleared and cleaned plates and glassware from tables and guest dining areas
Education
High School Diploma
No Degree - Psychology
Skills
Product knowledge
Time management
Effective Planning
Task efficiency
Problem-solving
Attention to detail
Team collaboration
Listening Skills
Positive interpersonal skills
Customer education
Sales reporting
Timeline
Budtender
Kure Dispensary
06.2025 - CurrentRead More
Student Worker
Santa Fe Community College
08.2024 - CurrentRead More
Dog Handler/Trainer
Paws Plaza
05.2023 - 08.2023Read More
Front Desk/Sales Associate
Stanton Optical
11.2021 - 02.2023Read More
Home Furnishing Consultant
Ashley Home Store
08.2020 - 08.2021Read More
Ranch Hand
Tiger Owl Ranch
07.2020 - 11.2021Read More
Retail Sales Associate
Big R
06.2020 - 08.2020Read More
Pet Sitter
VIPets
05.2020 - 05.2021Read More
Busser
Chocolate Maven
10.2018 - 05.2019Read More
Academy at Larragoite (Desert Sage Academy)
High School Diploma
Read More
Santa Fe Community College
No Degree from Psychology
Read More