Dynamic sales professional with expertise in revenue growth, team leadership, and customer relationship management. Proven track record in enhancing brand presence and driving sales through effective visual merchandising and market trend analysis.
Overview
1
1
Language
7
7
years of professional experience
Work History
Brand Ambassador
Samsung
chandigarh, chandigarh
06.2024 - 07.2026
Represented Samsung products and brand values through engaging customer interactions and product demonstrations.
Educated customers on product features, technology, and use cases to support informed purchasing decisions.
Built strong customer relationships and communicated consumer feedback to improve sales engagement.
Supported product launches, promotional campaigns, and in-store brand activations.
Collaborated with sales teams to strengthen product visibility, customer conversion, and brand presence.
Monitored market trends and competitor offerings to communicate relevant insights to the team
Sales Supervisor
adidas
ludhiana , punjab
07.2023 - 05.2024
Directed frontline sales activities with a focus on revenue growth, customer retention, and target achievement.
Led and coached sales teams, fostering accountability, product expertise, and high-performance culture.
Used sales data and customer insights to identify demand patterns and improve selling strategies.
Managed product launches, seasonal campaigns, and in-store activations to drive commercial performance.
Maintained strong product knowledge across footwear, apparel, and sports categories to support consultative selling.
Oversaw stock movement, replenishment, and product availability to minimize sales loss and improve inventory efficiency.
Resolved customer concerns and operational challenges while maintaining adidas service and brand standards
Sales Supervisor
Hennes & Mauritz
ludhiana, Punjab
03.2019 - 06.2023
Supervised daily sales operations, team performance, and customer engagement to achieve store targets.
Analyzed sales trends and customer behavior to optimize product placement and merchandising strategies.
Executed virtual merchandising initiatives, maintaining brand consistency across digital and physical retail channels.
Coordinated inventory presentation, product availability, and promotional displays to maximize commercial impact.
Trained and guided sales associates on product knowledge, customer service, and sales techniques.
Monitored KPIs and translated sales insights into actionable strategies to improve conversion and revenue.
Ensured adherence to H&M brand standards, visual guidelines, and operational procedures.