Driven professional experienced in fostering growth and embracing challenges. Contributed to organizational success by enhancing skills and expanding personal horizons. Focused on maximizing potential and delivering value in dynamic environments.
Overview
23
23
years of professional experience
Work History
Store Manager
K Liquor inc
Denver, Colorado
06.2022 - Current
Increased sales through targeted product promotions and effective merchandising strategies.
Managed business operations and contributed to generating over USD 8.5 million in revenue across a Four-years period.
Managed daily store operations and supervised a team of employees.
Trained and scheduled staff, evaluating performance to enhance customer service quality.
Resolved customer concerns professionally and maintained high customer satisfaction.
Maintained inventory, ordered products, and monitored stock levels to prevent shortages.
Reduced inventory loss by monitoring shrinkage and implementing security procedures.
Ensured compliance with state liquor laws, age verification, and company policies.
Merchandiser Manager
Alaska Fab Tech Pvt LTD.
06.2017 - Current
Collaborated with Yervik Global Sourcing Inc. on sourcing projects
Developed merchandising strategies to enhance product visibility and customer engagement.
Managed inventory levels to ensure optimal stock availability and minimize waste.
Coordinated with suppliers for timely delivery of merchandise and promotional materials.
Marketing Manager
Golden Terry Towel
02.2016 - 06.2017
Manager
Trident LIMITED
05.2013 - 06.2015
A TERRY TOWEL MANUFACTURING UNIT having ISO 9000 & 14000 with Turnover of 1500 Crores.
Led team in daily operations to ensure efficiency and productivity.
Coordinated project timelines and resources to meet organizational goals.
Developed training programs for staff to enhance skill sets and performance.
Vallabh Textiles
Ludhiana
02.2012 - 04.2013
Officer
TRIDENT LIMITED
Ludhiana
08.2005 - 01.2012
Service In Charge
Mitsubishi Motors (Northern Motors)
02.2003 - 08.2005
Attended customer queries and coordinated with relevant teams for resolution.
To attend customer queries and get it rectified from the concerned.
Conducted follow-up calls on day three of service to assess customer satisfaction and service quality.
Conducted follow-ups on payments to ensure timely processing.
Education
10 +2 -
CBSE Board
Skills
Inventory Management
Sales & Upselling
Merchandising
Vendor Relations
Cash handling
Staff Scheduling
Staff training
Customer Service
Microsoft Excel & Microsoft Office
Problem Solving
Time Management
Team Leadership
Accomplishments
Got Exceptional performance award from CEO of the Company in 2008.
Got award for achieving target from CEO of the company in 2009.
Languages
Hindi
English
Punjabi
Personal Information
Hindi
English
Punjabi
Hobbies and Interests
Hindi
English
Punjabi
Work Authorization
Legally authorized to work in the United States with a valid work permit through September 2030.