RAJENDRAN (RAJ) MUTHIAH

• Supervised and managed entire banquet functions
• Provided exceptional service to guests by immediately addressing needs and requests.
• Interpreted instructions to schedule and set up events to client specifications.

• Ability to run entire Banquets operations with over 100 staff members
• Managed to run 100,000 thousands square feet meeting space set up and entire Food & beverage operations
• Ability to manage Food and Beverage operations over 5000 attendees in convention, concerts and special events
• Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
• Delegated tasks to staff members to maximize production under tight deadlines
• Resolved customer complaints involving food or beverage quality and service.
• Maintained highest standards for beverage quality and service.
• Responded to customer complaints, addressing concerns and distress with amicable interactions.

Managing entire outlets operations and Established objectives to offer team members clear roadmap to help company achieve overall goals.

Supervise the outlets operations

• Managing entire the Bar operations operation's on the cruise ship ( more then14 bars on the cruise ship)
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Maximized customer service by training staff, overseeing operations and resolving issues.

Controlling entire food production operations