Rajinder Bajwa
McDonough,GA
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Chevron
Morrow, Georgia
04.2020 - 02.2024
- Greeted customers and responded to informational requests.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Scanned items and checked pricing on cash register for accuracy.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered phone calls to assist customers with questions and orders.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Customer Service Representative
Walmart
Stockbridge, Georgia
11.2018 - 11.2019
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Identified opportunities for upselling additional products or services based on customer needs.
- Contacted customers about potential service upgrades, new services and account changes.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong customer relationships to encourage repeat business.
- Developed positive relationships with customers through friendly interactions.
- Provided customer service, handling inquiries and resolving issues related to transactions.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered customer inquiries regarding policies and procedures.
Education
High School Diploma -
Dips
Nurmahal 05-2016
Skills
- Cash handling
- Point of sale
- Inventory management
- Customer service
- Product knowledge
- Effective communication
- Attention to detail
- Problem solving
- Multitasking
- Cash management
- Phone etiquette
- Inventory stocking
- Cash drawer balancing
- Customer transactions
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Customer Service Cashier
Chevron
04.2020 - 02.2024
Customer Service Representative
Walmart
11.2018 - 11.2019
High School Diploma -
Dips