Raju Pariyar
Doha
Summary
Results driven sales professional with more than 8 years of experience in retail and as a top sales performer in the Centrepoint LMG. Process exceptional time management, customers relations and communications skills. Team player, Client focus, accurate, reliability. regularly looking for way to increase overall sales by engaging consumers, uniting team members and refining strategies and their implementation.
Overview
11
11
years of professional experience
Work History
Supervisor
Mark And Spencer London,
02.2022 - Current
- Sales and billing
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Checking all the TSL files and update
- Stock inventory
- Merchandising the floor
- Delivery receiving, stock transferring
- Prepare reports on sales volumes
- Managing the sales team
- Monitoring customer complain, salving and reporting to manager all the customer feedback from customers.
Sr. Store Associate / Chief Cashier
Centrepoint
03.2017 - 01.2022
- Sales, billing & handling the cash department
- Making daily sales report, depositing cash and backend work after closing the store
- Handling the main safe vault
- Handling the petty cash money
- Checking all exchange and refund (cash, card) transitions on daily basis
- Doing the DSR on daily basis and sending to the finance on daily basis
- Taking care of the lost and found as per store sop
- Checking all the official email, task and passing to the team
- Managing the retail merchandising of the store as per international standards
- Receiving the stock from warehouse and also doing RTS, RTW, ILT, and damages clearance
- Monitoring the performance of the store to ensure that goals of the business to achieve
- (YTD, MTD, WTD) Monitoring all the BOE files and update for audit purpose
- Tracking the online order on daily basis and making reports
- Checking all the promotions license, work permit and update in the store
- IST trainer
- Making sure the shop floor run smoothly
- Daily QTY & Value target planned to the team
- Dealing with the cashier team in order to achieve the given target such as topline sale
- Preparing the daily schedule for cashier
- Discussing with team members about all the problems which come from the cash counter and making plans to get it solved
- Reporting all the issues, problems and also feedback from customers to the manager
- Providing excellent service at all the time.
- Streamlined store operations through effective organization of merchandise and inventory management.
- Boosted sales by creating visually appealing product displays and implementing strategic promotional campaigns.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries promptly.
Sr. Cashier
Gorkha Supermarket Pvt. Ltd.
12.2013 - 09.2016
- Leading the cashiers team
- Sales, Billing
- Backend work after closing the store
- Taking care of the store cash
- Checking all the Exchange and refunded transitions
- Checking all the BOE files and update for Audit
- Merchandising the stock as per the guide line.
- Assisted in training new cashiers, resulting in a more efficient and knowledgeable workforce.
Sr. Assistance - CSD
Miteri Development Bank
10.2012 - 10.2013
- Account coding
- Cash handling
- Petty cash handling
- Night & safe deposit
- Handling the remittance transfer and receiving
- Chequebook, a/c statement printing as per customer’s request
- Sorting, filling, and boxing documents
- Collecting all the customers complain, good feedback from the clients and reporting to the manager
- Preparing financial reports for customers and management
- Mentoring junior bank staff employee on customers service and sales techniques.
- Managed key client relationships, ensuring consistent communication and timely resolution of issues.
Education
High School Diploma -
HSEB of Nepal
Nepal10.2013
Skills
- Active Listening
- Organizational Skills
- Business Development
- Staff Management
Accomplishments
- Awarded multiple times for the best cashier, fast fingers and thundering cashier
- Awarded by COO gold cup cashier
- Awarded employee of the month multiple times
- Awarded for the lost and prevention champ
- Awarded by the top sale perfumers
- Received many written good feedback from customers
- Got multiple times shukran champ.(loyalty's program)
- Awarded for Best employee of the year multiple times
Languages
English, Hindi, Nepali, and can understand Arabic
Educations
- Bachelor of Business Study BBS 4Th year running (TRIVUWAN UNIVERSITY OF NEPAL)
- 2-Degree Passed (Management faculty) from HSEB, NEPAL in 2013
Personal Information
- Height: 5.6"
- Date of Birth: 11/21/92
- Gender: Male
- Nationality: Nepali
- Marital Status: Single
Computer Course
Computer Operator course from British language & It Collage Nepal
Hobbies and Interests
Travelling, Reading, Music, Football, Fashion Photography
Training
- Basic, Diploma, hardware and operator in computer course
- Sales techniques given by Centrepoint
- ORPOS training given by Centrepoint
- Prism Pos cashier training given by Mark and Spencer
- Basic Firefighting given by Venture Gulf Training Centre
- BI audit training giving by Miteri bank and Centrepoint
- Customer service, baking system, remittance training given by Miteri Dev. Bank Nepal
Disclaimer
Hereby I believe that all the information given is true.
Timeline
Supervisor
Mark And Spencer London,
02.2022 - Current
Sr. Store Associate / Chief Cashier
Centrepoint
03.2017 - 01.2022
Sr. Cashier
Gorkha Supermarket Pvt. Ltd.
12.2013 - 09.2016
Sr. Assistance - CSD
Miteri Development Bank
10.2012 - 10.2013
High School Diploma -
HSEB of Nepal
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