Rakhi Banik
Queens,NY
Summary
Dynamic Assistant Manager with a proven track record at Dunkin', consistently enhancing customer satisfaction and streamlining operations. Recognized for exceptional team leadership and money handling skills, resulting in notable sales growth. Adept at multitasking and fostering positive work environments, showcasing exceptional decision-making and communication abilities. Holds a food protection license, demonstrating commitment to maintaining high standards of safety and quality in the food service industry. Currently working as a personal makeup artist, leveraging creativity and attention to detail to enhance clients natural beauty. Entrepreneurial mindset drives a passion for success in all endeavors.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
Dunkin
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Coordinator
USBCCI
New York, NY
11.2023 - 11.2024
- Prioritized tasks effectively under tight deadlines while maintaining a strong attention to detail throughout all aspects of work responsibilities.
- Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
- Provided administrative support to the team, enabling them to focus on core tasks and achieve project goals.
- Gathered and organized materials to support operations.
Assistant Teacher
Kindergarten School
Bangladesh
02.2013 - 01.2015
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Monitored and reported student progress and development, offering mentoring as needed.
- Supervised recess, lunch and daily student intake and dismissal.
- Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
- Fostered student curiosity and interest through creative hands-on activities.
Education
High School Diploma - Arts Education
Brindaban Gov,College
Bangladesh08.2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Sales growth
- Negotiation
- Succession planning
- Multitasking and organization
- Verbal and written communication
- Employee supervision
- Marketing
- Customer service and satisfaction
- Computer skills
- Hiring and training
- Professional and courteous
- Scheduling and coordinating
Languages
English
Native or Bilingual
Hindi, Urdu,Bangla, Assamese
Native or Bilingual
Timeline
Assistant Coordinator
USBCCI
11.2023 - 11.2024
Assistant Teacher
Kindergarten School
02.2013 - 01.2015
Assistant Manager
Dunkin
High School Diploma - Arts Education
Brindaban Gov,College