Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

RAKIRA COLEMAN

Highland Park,NJ

Summary

Compassionate Human Services Professional with 10 plus years in the field. Delivering enthusiastic and effective leadership alongside high quality care to adults with intellectual and developmental disabilities in residential and community settings. With the primary aim to assist individuals obtain the skills, support and resources needed to achieve success and satisfaction in their living, learning, working and social environments.

Overview

Work History

Support Coordinator (Remote)

Columbus Organization
Blue Bell, PA
2021 - Current
  • Provide a caseload of adults and their families the available options to gain access to essential programs, state plan services, and funding services, that provide social, medical, or educational benefits
  • Prepare, edit, and review Individual Supports Plans (ISP), Person – Centered Planning Tools (PCPT) and Service Detail Reports (SDRs) on caseload
  • Schedule and facilitate Individual Supports Plan (ISP) meetings, Interdisciplinary Team (IDT) meetings, and other required meetings
  • Advocate for individuals with developmental disabilities, complex behaviors, and psychiatric disorders to assist with maintaining quality care
  • Foster professional relationships with consumers, their family and external agencies
  • Conduct monthly phone contact, quarterly face-to-face visits, annual home visits as per policy
  • Ensure concerns related to individual health and safety are addressed and communicated to all appropriate parties
  • Accurately maintained and managed electronic health records for caseload, ensuring timely documentation and compliance with regulatory standards
  • Maintain 15 hours of continuing education credits per year.

Assistant Director of Residential Services

Enable Inc Human Services
Princeton, NJ
2019 - 2021
  • Supervised residential managers and direct support staff involved in the development and implementation of human service programs for individuals with developmental disabilities
  • Act as a liaison to DDD regarding 14 assigned residential programs
  • Proactively oversaw all aspects of daily operations, ensuring smooth functioning and adherence to quality standards
  • Worked collaboratively with the clinical team, residential staff, families, individual and support coordinators to ensure the health and well-being of adults with intellectual and developmental disabilities
  • Completed performance evaluations
  • Monitored programs and maintained budget and personal funds
  • Developed and maintained relationships with clients, their families, and stakeholders.
  • Developed programs and activities for residents, ensured compliance with applicable regulations, and monitored program outcomes.

Assistant Family Service Worker (AFSW)

Department of Children & Families
Piscataway, NJ
2016 - 2019
  • Connect linkage to mental health, medical, social, financial, education and other supportive services
  • Supervised visitation and therapeutic interventions between biological parents and their children who are working towards family reunification
  • Develop and implement effective treatment plans, conduct through assessments, and provide crucial counseling services
  • Work as part of an interdisciplinary team to meet the needs of each client
  • Maintains client records and completes required daily documentation according to agency standards.
  • Attended court hearings with clients to provide moral support and guidance.

Residential Supervisor

Life Skills Resource Center
Somerville, NJ
2009 - 2016
  • Worked directly with adults with intellectual and developmental disabilities to provide person centered support
  • Conduct frequent site visits to group homes to ensure appropriate identification of goals, service planning, implementation of service and licensing compliance
  • Provides coaching and feedback to employees along with ongoing informal and formal performance discussions and annual performance reviews
  • Monitors budget variances and implements corrective action plans as needed
  • Monitors the comfort and safety of individuals served while ensuring privacy and emotional well-being.
  • Provided crisis intervention when necessary by following established protocol.
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Collaborated with treating psychiatrist to develop individual service plans for each resident.

Education

Bachelor of Science - Psychology – Psychiatric Rehabilitation

Kean University
01.2020

Associate in Science - Psychosocial Rehabilitation & Treatment

Rutgers University
01.2018

Skills

  • Performance Quality Assurance
  • Problem Solving
  • Time Management
  • Leadership
  • Decision Making
  • Detail-Oriented

References

References available upon request.

Timeline

Support Coordinator (Remote)

Columbus Organization
2021 - Current

Assistant Director of Residential Services

Enable Inc Human Services
2019 - 2021

Assistant Family Service Worker (AFSW)

Department of Children & Families
2016 - 2019

Residential Supervisor

Life Skills Resource Center
2009 - 2016

Bachelor of Science - Psychology – Psychiatric Rehabilitation

Kean University

Associate in Science - Psychosocial Rehabilitation & Treatment

Rutgers University
RAKIRA COLEMAN