RaLeah Leedahl
Plymouth,MN
Summary
I want to be able to bring my experience and knowledge that I have in retail and restaurant management to a company. I would like to find a company that is fast paced, high energy, and a great place to work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Tongass Trading Company
Ketchikan, AK
03.2025 - Current
- Directed daily operations to enhance customer satisfaction and optimize store performance.
- Trained and mentored staff to ensure high service standards and operational efficiency.
- Completed routine store inventories.
- Maintained a clean and welcoming experience for the expected tourist
- Received and checked in inventory, pricing and quality control
Assistant Store Director
Hornbachers
Fargo, ND
02.2019 - 02.2025
- Provide leadership and motivation to a team of 65+ employees.
- Maintain model store standards.
- Hiring
- Transfers
- Train new associates.
- Achievement of overall department sales, controllable profit, and payroll management.
- Orientations
- Write and deliver reviews.
- Continuous learning and development.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored the performance of all departments, ensuring they met their goals and objectives.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Analyzed the P&L to identify areas of improvement for the store.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Bakery Manager
Hornbachers
Fargo, ND
10.2016 - 01.2019
- Oversee a team of 15 or more team members.
- Managed inventory maintained an 11%.
- Scheduling
- Customer service.
- Hiring
- Budget management.
- Manage promotion and sale items.
- Safety and health compliance.
- Oversaw the bakery merchandising within the store, including product placement and display design.
- Was the trainer/training store for new bakery managers
General Manager
Tailgators Sports Café
Fargo, ND
09.2014 - 10.2016
- Managed the weekly schedules.
- Managed the hiring and terminating of employees.
- Provided direction, guidance and motivation to team members.
- Performed accurate monthly inventories
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Managed daily paperwork and addressed day-to-day operational issues.
- Supervised a team of 15 or more employees at a time.
- Scheduled and managed monthly entertainment
- Oversaw the maintenance and updates of the POS system.
- Responded to customer comments to improve satisfaction.
Education
Retail Management Certificate - Retail Management
Alexandria Technical & Community College
Alexandria, MN08-2021
Some Collage - Business Management
Hennepin Technical College
Brooklyn Park, MN08-2010
Highschool Diploma - undefined
Howard Lake Waverly Winsted Highschool
Howard Lake, MN05-1999
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Food Safety Certified
- Customer Service
- Multi-tasking
- Store operations
Accomplishments
- Miss Congeniality of Winsted 1999
- Collage GPA 3.82
Certification
- ServSafe, 02/01/22, 02/01/27
- CPR Certification, 01/01/23, 01/01/26
- Food Handler Certification
Timeline
Store Manager
Tongass Trading Company
03.2025 - Current
Assistant Store Director
Hornbachers
02.2019 - 02.2025
Bakery Manager
Hornbachers
10.2016 - 01.2019
General Manager
Tailgators Sports Café
09.2014 - 10.2016
Some Collage - Business Management
Hennepin Technical College
Highschool Diploma - undefined
Howard Lake Waverly Winsted Highschool
Retail Management Certificate - Retail Management
Alexandria Technical & Community College