Raliyah Price
Shreveport,LA
Summary
I am currently partaking in respiratory therapy studies with foundational knowledge in cybersecurity. For 4 years I supported customer service operations by delivering exceptional service and maintaining a positive attitude, managed front and back of house activities during busy periods, and contributed to sales efforts to enhance store profitability. I apply those skills now to collaborating with sales partners and customers as an estimating clerk, and addressing inquiries and concerns. I coordinate all project schedules and facilitate communication between departments, sales teams, and customers.
Overview
4
4
years of professional experience
Work History
Estimating Clerk
McElroy Metal
07.2025 - Current
- Administered Microsoft Access to oversee scheduling and streamline project information management.
- Orchestrated communication between departments, sales personnel, and customers.
- Facilitated timely requests and updates of pricing information for sales personnel and colleagues.
- Compiled and organized data to equip estimators with essential project information.
Sales Associate
The Honey Baked Ham Company
10.2021 - 07.2025
- Delivered exceptional customer service to enhance client satisfaction and retention.
- Facilitated management in onboarding and training new employees.
- Addressed customer complaints with professionalism and a friendly demeanor.
- Optimized operations by mastering POS computer system and executing currency transactions.
- Drove revenue growth and enhanced event satisfaction through strategic upselling of products to customers.
- Oversaw front and back of house operations during peak service periods.
- Executed food preparation tasks to ensure timely service delivery.
Education
Associate of Applied Science - Respiratory Therapy
Bossier Parish Community College
Bossier City, LAAssociate of Applied Science - Cyber Security
Bossier Parish Community College
02-2026
Skills
Effective Communication
Strong Work Ethic
Adept at Mastering New Concepts
Quick Problem Solver
Microsoft Office
Computer Hardware
Data Entry
Microsoft Excel
Customer Service
Scheduling
Timeline
Estimating Clerk
McElroy Metal
07.2025 - Current
Sales Associate
The Honey Baked Ham Company
10.2021 - 07.2025
Associate of Applied Science - Cyber Security
Bossier Parish Community College
Associate of Applied Science - Respiratory Therapy
Bossier Parish Community College