Summary
Overview
Work History
Education
Skills
Timeline
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Ralph Borrelli

IT Technician/Customer Service/Helpdesk Rep
Fort Lauderdale,FL

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

20
20
years of professional experience
4
4
years of post-secondary education

Work History

IT Support Specialist/Owner/Sole Proprietor

Florida Tech Support
Fort Lauderdale, FL
09.2001 - Current
  • Managed day-to-day business operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Optimized team hiring, training and performance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Paid for my services by decreasing annual IT budgets

Education

No Degree - Mass Communications

Boston College
Chestnut Hill, MA
09.1972 - 05.1974

Bachelor of Science - Mass Communications

Emerson College
Boston, MA
09.1975 - 05.1978

Skills

Verbal and written communication

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Timeline

IT Support Specialist/Owner/Sole Proprietor

Florida Tech Support
09.2001 - Current

Bachelor of Science - Mass Communications

Emerson College
09.1975 - 05.1978

No Degree - Mass Communications

Boston College
09.1972 - 05.1974

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Ralph BorrelliIT Technician/Customer Service/Helpdesk Rep