Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

LUCY LEBRON

Brooklyn,NY

Summary

Positive and upbeat host makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Host

Monkwork Corp
Ridgewood, NY
01.2021 - Current
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Director of Marketing

Community Health Initiatives
Brooklyn, NY
04.2019 - 07.2022
  • Valid and clean NYS driver's license, with exceptional driving skills, Locate cases
  • Case assessment and revisits is needed
  • Home visits
  • Assisted patient with grooming, bathing, dressings, mobility, foot and nail care tasks.
  • Arranged transportation for patient to assist with banking and grocery shopping.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.

Education

GED -

GED
New York, NY
2022

HHA-PCA Certification -

01.2019

Phlebotomy Certificate, New York State -

11.2005

EKG Technician Certification, New York -

02.2005

Skills

Experience

  • Processing with insurances with proper paperwork
  • Equipment
  • Event Planning
  • Server Distribution
  • Front of House Organization
  • Reporting requirements
  • Arts and crafts
  • Guest Relations

Certification

Certified Nurse's Aide (CNA) New York State, November 2003

Languages

  • Fluent in Spanish and English

    • Timeline

    Host

    Monkwork Corp
    01.2021 - Current

    Director of Marketing

    Community Health Initiatives
    04.2019 - 07.2022

    GED -

    GED

    HHA-PCA Certification -

    Phlebotomy Certificate, New York State -

    EKG Technician Certification, New York -

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