RALPH TRUEHEART
Youngsville,NC
Summary
Highly skilled Alarm Technician/Installer adept at efficiently assembling, repairing, and modifying electronic parts and equipment with meticulous attention to detail. Strong technical knowledge and communication skills contribute to successful installations and maintenance. Committed to adhering to established safety procedures. Self-motivated professional with excellent communication and listening skills.
Overview
19
19
years of professional experience
Work History
Field Service Technician
ADT Security Services
Morrisville, North Carolina
12.2013 - Current
- Locate and alleviate trouble with damaged equipment or wiring
- Installed, maintained and recommended appropriate field solutions for Alarm System, CCTV System and Card Access System
- Inspected equipment for proper performance and correct communication
- Troubleshoot, readjust, repair, or replace inoperative equipment and test for proper operation
- Trained end-users on various alarm system, card access system and cctv system
- Inspected each major piece of equipment, including alarm panel, door contacts, smoke detectors, motion detectors, glass breaks detectors cell radio, cctv, card access, and various other equipment related to alarm system for proper operation
- While following all company safety rules and policies
- Analyzed test results to locate and determine causes of malfunction
Low Voltage Technician
Durham Public Schools
Durham, North Carolina
09.2005 - 12.2013
- Inspected equipment for proper performance and correct communication
- Maintained and repaired all burglar alarm, fire alarm, cctv, card access and intercom system
- Conduct site assessment to assure proper operation of all alarms system
- Review alarm reports to determine cause for alarm activation and make recommendation to prevent false alarm
- Perform annual fire alarm inspection to meet NFPA code and make any repairs as needed to complete inspection
- Notified site administrative office with design and coordinate Installation of all equipment
- Troubleshoot, readjust, repair or replace inoperative equipment and test for proper operation
- Trained end-users on all burglar alarm, fire alarm, card access, cctv and intercom system
- Analyzed test results to locate and determine causes of malfunction
- Installed burglar alarm, fire alarm, card access and cctv system to keep sites with updated equipment to ensure proper operation and protection
- Keeping up with the latest equipment technology and making recommendation to management to ensure we are using the latest and best equipment for site protection
Education
High School Diploma -
Southern High School
Durham, North CarolinaSkills
- Technical Issue Resolution
- Operational Evaluation
- Technical Wiring Schematics
- Blueprint interpretation
- Efficient Knowledge Retention
- Meticulous Attention To Detail
- Efficient Time Management
- Troubleshooting Expertise
- Alarm System Installation
- CCTV Monitoring Expertise
- OSHA Safety Training
- Drill Safety
- Electrical Safety
- Fall Protection
- Hand and Power Tool Safety
- Ladder Safety
- Lockout and Tag out
Timeline
Field Service Technician
ADT Security Services
12.2013 - Current
Low Voltage Technician
Durham Public Schools
09.2005 - 12.2013
High School Diploma -
Southern High School
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