RALPH A. DELAPENA
Honolulu,HI
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
21
21
years of professional experience
Work History
Security Officer
G4S Secure Solutions
Anaheim, California
10.2016 - 04.2022
- Reported all incidents, accidents and medical emergencies to law enforcement
- Issued security badges and visitor passes to all guests
- Checked passes and credentials of persons seeking to enter the property
- Continuously monitored security cameras and fire, building and alarm systems.
Lead Officer
SECURITAS
04.2009 - 09.2016
- Create or implement security standards, policies, and procedures
- Identify, investigate, or resolve security breaches
- Develop, implement, manage, or evaluate policies and methods to protect personnel against harassment, threats, or violence.
Real Estate Agent
Century 21 All Pro
Anaheim, California
09.2001 - 05.2008
- Managed real estate transactions from initiation to closing.
- Showed residential properties and explained features, value and benefits of available homes.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
Education
Associate of Science - Hospitality, Hotel Management
University of Hawaii Kapi'olani Community College
Skills
- Customer service expert
- Telecommunication skills
- Sharp problem solver
- Active listening skills
- Energetic work attitude
- Adaptive team player
- Strong organizational skills
- Courteous demeanor
Timeline
Security Officer
G4S Secure Solutions
10.2016 - 04.2022
Lead Officer
SECURITAS
04.2009 - 09.2016
Real Estate Agent
Century 21 All Pro
09.2001 - 05.2008
Associate of Science - Hospitality, Hotel Management
University of Hawaii Kapi'olani Community College