· Provided Technical Guidance and Advisory Services : Delivered expert advice to Human Resource (HR) Specialists and line managers on complex pay administration, ensuring compliance and efficiency in all compensation-related matters.
· Served as Veteran Affairs (VA) Agency Expert: Acted as the go-to specialist for all Title 38 and Title 5 pay administration, offering deep knowledge and expertise in these areas.
· Monitored Legislative and Regulatory Changes : Kept up-to-date with legislative and regulatory changes in compensation, identifying required updates in policy, regulations, and procedures to ensure continued compliance. Chosen to develop the Critical Skill Incentive (CSI) Policy for VA Employees.
· Conducted Training Programs : Developed and delivered nationwide training sessions on new guidance and regulations related to pay administration, enhancing the knowledge and skills of HR staff within VA.
· Led Ad Hoc Teams : Headed teams to plan, develop, and publish comprehensive policies and guidance concerning significant issues in pay administration.
· Developed Advisory Opinions : Created formal written advisory opinions and whitepapers in response to congressional inquiries, which provided clear and accurate guidance on compensation-related questions.
· Reviewed Manuals and Guidance : Regularly reviewed manuals, appeals files, and guidance from the Office of Personnel Management (OPM) and VA to maintain current knowledge of pertinent laws and developments in the field of pay administration.